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December 2023 by Derek Hollis
This branch never has enough tellers. My visits turn into a headache if the transaction is not basic. Gotta find a better bank.
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May 2023 by Donald Hett
Best nationwide bank that's close to home.
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January 2023 by Lisa Young
WHY IN THE WORLD CANT THERE BE TWO WELLS FARGO BRANCHES?!!! ITS OUT OF $$ @ THE ATM REPEATEDLY OR EITHER BROKEN FROM ALL THE USE. ITS REDICULOUS!!!
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July 2022 by Lagina Dardy
Never had overdraft fees like this in years. Taking this bank 15 days to get the money that is pending. Now I have to pay 90 dollars out my check to pay the balance. Been with this band since 2009. I will be closing my account with they soon.
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July 2022 by Patrina Deese
I do not like this bank the manager has a nasty attitude and they is very slow they work like they don't care and the end side looks like it's closed down
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June 2022 by Kenneth Davis
My experiences at this bank have been lukewarm at best. Today the ATM was down, and no one in the bank knew anything about it. There were only two tellers at the windows. I was second in line and it took over 8 or 9 minutes before I was able to advance to the counter to make a withdrawal (because the ATM was down).It seems that everything around runs in slow motion. So, the moral of the story is: Don't be in a hurry when you bank here. It's going to be awhile. Thankfully, I don't have to come here very often.UPDATE: The manager of this branch reached out to me this morning to get a better understanding of exactly what happened. I was extremely impressed at her level of concern, and wanting to take corrective action to lessen the chance of this happening in the future, hence I'm changing my review rating.
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March 2022 by j m
Drive thru is the worst. I can tell they are short of help!!!!
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February 2022 by TheIsraelite7777
Not a company worth working for. No opportunity for advancement. They will keep you part time for a year before they decide to promote you no matter what.
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January 2022 by Tameka Brown
I have been with Wells Fargo for over two years and I’ve never had a bad experience,every teller I’ve crossed paths with was friendly and courteous whether I used drive through or went inside.I’m so sorry other customers had bad experiences,thankfully I can’t relate. #SatisfiedCustomer
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June 2021 by Kelexus Guyton
I have currently been in line for an hour and the cars have not yet moved. The wait time at this location is extremely horrible.
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March 2021 by Melanie Calhoun
Great service
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January 2021 by Latiesha Parker
Very unprofessional and they closed 10 minutes early on New Years Eve and I was not able to cash my check when I got off work, thanks for the start of my new year. All they kept saying was sorry and yes they are, very sorry.
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November 2020 by GoogleUser
I've been a customer of Wells Fargo since 2007 and I don't like the customer service at this location either. The tellers act as if they do not want to be bothered. They are very rude. Also the heavy black girl who works in customer service/loans rudely said, "To the podium." She said this because I was not wearing a mask. That's no way to speak to a customer because when I tell her off she is gonna know exactly what she is doing wrong....pink lipstick colored outside the lines and all.
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October 2020 by Derrick Harris
This bank needs a true QA checkup. It is in a very thriving Dublin community and locale but customer service is horrendous!! Everytime I've gone there to be either waited on in the lobby or to see a teller, drive-thru or inside, it takes FOREVER!!! NO SENSE OF URGENCY OR ACKNOWLEDGEMENT to customers waiting elongated periods of time. Many times inside, I have seen two or three tellers conversations in front of a long line of customers that are impatiently waiting and not even a hello or how are you as they either pass by or stay behind the partition. No walking the lines to see if you can expedite customers doing straight deposits or payme ts. Nothing. And they seem fine with it. Really bad and one of the worst I've seen in a while. Upper level management need to do drop in visits as well incognito visits as a customer to see what's happening at this Dublin branch.
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September 2020 by Brittany Kibler
Just got over 160 dollars out my account and two was online and they won't help me get my money back I understand to 2 that was not online and the chip can't be dublicated but the once online ?????if u love ur money don't go with this bank.
