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February 2024 by Qiana Campbell
The front desk clerks do NOT communicate with each other. I was told to do one thing, and received an email that stated something differently. They are money hungry and upset that I booked through a third party. The manager was more concerned with the commission Priceline received and not them. The experience was unprofessional. And they charged me for an extra day that I did not stay for. They never gave me a receipt when checking out. I was told by their staff member that I had to wait until manager was in. He did nothing to help!! 2 Star hotel at best.
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February 2024 by Britten McDowell
Great value for us as we were traveling through the area. We booked online while on the road. It was an easy check in and was glad to get checked in and to our room. Relatively quiet area and got up and got on the road early and with ease.
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December 2023 by Jennifer Wynn
Stop here last minute over night bc was in town to watch my stepdaughter Graduation. I was really pleased with the older white man that help check us in and how fresh and clean the rooms was. I would definitely stay here again. When you walked in your room you could smell fresh laundry scent. I've never stay at a hotel that could actually smell the clean room. We had the breakfast. It was limited. Could use more variety. Over all great experience.Rooms: Very cleanNearby activities: Gas station place that does events
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December 2023 by Qasim Jabbar
Hotel staff was friendly and the room was clean also the location is very close to many great places to
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December 2023 by Pranav Patel
Under New Management and with exceptional service, cleanliness and care.All the Staff were very accommodating.Breakfast Room and choices are very good. 24 hrs Fresh Coffee. Highly Recommended under this New Ownership.AL, at the Front Desk, is the most pleasant and caring associate I have dealt with. Very Professional.I reserved 15 rooms over 3 nights for my families occasion. Reserve your room, Today!Rooms: Clean rooms. Amenities. Comfortable beds.Food & drinks: Breakfast was very good. There are lots of local restaurants nearby, too. Waffle House across the road.
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December 2023 by luvlyfe2010
Great overnight stay. Easy to find. Ample parking and parking was free. Clean and modern lobby. A little business center was located there. Easy check in. Room was clean and no weird smells. Bathroom was clean as well. Standard room amenities- TV, USB ports for charging, fridge, microwave. Safe and closet was located behind a mirror wall near the bathroom. Breakfast was included - pancake maker, bacon, powdered eggs, breakfast potatoes, fruit, yogurt, bread for toasting and juice machine with apple or orange juice. Easy checkout. No issues with noise. Several vending machines. If recommended.
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December 2023 by samirah jabbar
Front desk clerk was friendly. Very clean rooms. Breakfast was good as well. I will come back.
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December 2023 by Toya C.
Great overnight stay. Easy to find. Ample parking and parking was free. Clean and modern lobby. A little business center was located there. Easy check in. Room was clean and no weird smells. Bathroom was clean as well. Standard room amenities- TV, USB ports for charging, fridge, microwave. Safe and closet was located behind a mirror wall near the bathroom. Breakfast was included - pancake maker, bacon, powdered eggs, breakfast potatoes, fruit, yogurt, bread for toasting and juice machine with apple or orange juice. Easy checkout. No issues with noise. Several vending machines. If recommended.
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November 2023 by Nicole
We had such a relaxing stay at Best Western while in town for a convention. The rooms were newly renovated and the beds were firm yet comfortable. The housekeeping staff does a wonderful job and each one we interacted with was friendly and professional. Jonathan at the front desk was super sweet and goes above and beyond for guests. As a former hotel housekeeping and front desk manager, I know what to look for in hospitality services and I could not have been more pleased with the staff, room, cleanliness, and amenities. An easy A+++.
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November 2023 by Kalia Lawrence
I’m the type to stay up for days! Reading reviews on decent rooms since we travel so much. You all, omg! One of the nicest, budget friendly, hotels we’ve been to!!!! We had zero issues, front desk was amazingly friendly. Breakfast was just as amazing!!! Shower cap, makeup remover, shampoo/conditioner/lotion provided. Parking was a limited, but overall great location & better quality hotel.
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November 2023 by Jaid Thompson
I had a great experience, stayed for 2 nights. I love that they give you a mini coffee maker, and it was relatively quiet. I didn’t wake up throughout the night, and the bed slept better than my own bed. It smelled a bit weird at first like a cleaning chemical smell, but by the end I didn’t really smell that anymore. There are worse things to smell! Loved that the place was clean and well maintained, beds have mattress protectors so I had no worries about bedbugs. 10/10
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November 2023 by Nonna Starr
We stayed here while in Georgia. My bestie had a home here. We decided we’d meet up in Duluth to visit some of our favorite spots. The hotel is located an a great area. Close to shopping and a few eating establishments. There’s literally a McDonalds. Ext to the parking lot and as a bonus it’s open 24 hours.The hotel is currently under renovation and they do their best to keep that from hindering your stay. This is a dog friendly establishment and they also offer a decent continental breakfast. I especially loved the pancake machine. Just put your plate down, wave your hands and it will make your pancakes. The breakfast area is very cute and offers lots of seating for the guest. The lobby also has a mini store that you can buy snacks etc from.They have a coffee and tea station in the lobby. They offer decaf and flavored creamers. The rooms also have mini coffee makers a mini fridge and a microwave. There are a few spots to plug in your things you may need more if your an electronic junkie.Our room had two queen beds. A tv (looked like a 42 inch) a desk and chair, clothes wardrobe and a side chair. My only complaint was that the pillows could have been much better. They looked to be like tossed pillows 16 or 18 inches. They used 4 per bed but I found it difficult to sleep with such small pillows.Overall this was a great stay. I didn’t get to use the pool or the gym. Maybe next timeThe staff was professional and helpful when needed.
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November 2023 by Christopher Arthur
The front desk staff was friendly. The room was basic but perfectly clean. Great value, especially for BW Rewards members!
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September 2023 by Kara Basham
We came in for a trip for a quick occasion, and it was a great experience. We had communicated with Al at the front desk many of times, he was sooo helpful and nice. I can not say enough nice things about him and his customer service skills! He is truly a pleasure to talk to. He went above and beyond to help and go out of his way, for us and other travelers.
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September 2023 by adriana Bracho
Its small hotel some room are under work. But its very confortable. The staff is outstanding. And the have really good breakfas.
