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December 2025 by Latasha Thoms
Absolutely love the car buying experience from Preston and his team. I’d do it over and over again. It makes it a lot easier that everything is automated too.
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December 2025 by Jessica Houston
Everyone was very friendly! Shamekia H and Arian B, Was an awesome personification of an excellent customer representative. Very professional and get the job done.
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December 2025 by shericia williams
Please if you go here go to Mike. He is a great guy and very professional and friendly and I promise you, that you will leave the dealership satisfied!
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November 2025 by Dennis Hall
I purchased a 2023 Elantra in September from Duluth location. After a week I noticed that the bumper on the right-side wax missing clamps and was sticking out. Another week later I found another issue, the black railing on drivers' side was missing some clamps too. The dealer told me to take it to Pep Boys. Pep Boys did not fix the bumper correctly.
The paint where the clamps go on bumper is chipped and looks terrible. I was told that I may have to use touch up paint myself. I paid a lot of money and use this car for my military duty. I should not have to fix issues myself, these should had been found and fixed at inspection center.
I was told to take car to dealer last weekend, Nov 15th. When I took it back, I was told that there was no one to take car to inspection center. I was told to bring it back next week, Nov 22, but they would not give me a rental. This is the 3rd week in November, and these issues are not fixed.
They say every car is inspected at center. I think they just check tires and oil levels there.
Enterprise car sales in Duluth, GA. had my car again from November 24-29 and the right front bumper is not fixed yet. The Enterprise inspection center did not fix bumper correctly in October. It is still missing clamps and the paint where Pep Boys tried to fix it is not fixed.
This has not been a good buying experience for me. I will not buy another a car with Enterprise ever. I will use Hertz next time.
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November 2025 by William Carney
Amazing car buying experience with Preston Walker.
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November 2025 by Its Me
I have had my vehicle in the shop over 4 times already and I haven't had it for a year yet. The door is falling off from the hinge on the driver's side and they did not address it after knowing. Plenty more that follows. My advise, bring a mechanic with you to purchase and don't believe the car fax. A mechanic did let me know that the vehicle was in a car wreck and Enterprise said it was not.
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November 2025 by drayco king
Warning: Don’t Buy a Car Here
They sold me a certified car that didn’t even last a year—only 20,000 miles from the day I bought it. If you’re looking for lemons, this place is the orchard.
I was excited when I got my Dodge Challenger, but deep down, I had a bad feeling I should’ve returned it. Sure enough, the head gasket blew. Before that, I already replaced the oil cooler housing, flushed the coolant, changed the thermostat, put in new spark plugs, and even installed a new radiator—all before 100,000 miles. I kept up with every oil change (every 3–4k miles). I did everything right, and the engine still failed.
Because of the negative equity they rolled into my loan (-$6,446), my payment was $398. When I had to replace the car, my payment shot up to $550. I’ve included proof of these numbers. This wasn’t just inconvenient—it was financially damaging.
I filed formal complaints with:
• The Better Business Bureau (they brushed it off with a generic reply and later closed my case as “resolved” even though I no longer had the car).
• The Georgia Attorney General’s Consumer Protection Division.
Their regional manager even admitted the “certification” process is handled by a third party—so much for their quality standards. They sold me a “certified” car that should never have passed inspection.
This is not just me complaining—I have receipts, documents, photos, and videos showing oil leaks in the engine bay. Over 2,000 people have already read this review. I’m moving forward with legal action.
Bottom line: I will never buy from this dealer again. Learn from my mistake and don’t put yourself through this nightmare. Update:
I even went to court over this and lost. That should tell you everything—once you buy from this dealer, you’re on your own. The system won’t save you, and neither will they. I tried everything, and there was nothing more I could do.
So let me put it plain: if you value your money, your time, and your sanity, never buy a car from this place.
If I could trade this entire experience for a simple bottle of wine, I would. Because at least with a bottle of wine, you know exactly what you’re getting—and you’ll never feel as cheated as I did here.
Update:
I even went to court over this and lost. That should tell you everything—once you buy from this dealer, you’re on your own. The system won’t save you, and neither will they. I tried everything, and there was nothing more I could do.
So let me put it plain: if you value your money, your time, and your sanity, never buy a car from this place.
If I could trade this entire experience for a simple bottle of wine, I would. Because at least with a bottle of wine, you know exactly what you’re getting—and you’ll never feel as cheated as I did here.
Update (court filing attached): I filed a formal suit — Case No. 25-M-28374 (Gwinnett Magistrate Court). I went to court and did not prevail; I want readers to know I pursued legal remedies and still received no meaningful relief.
Attached: screenshot of the filing, photos, service/repair receipts, payment history showing –$6,446 negative equity and monthly payments jumping from $398 → $550.
I’ve filed complaints with the Better Business Bureau and the Georgia Attorney General’s Consumer Protection Division. I’m sharing this to protect other consumers — please review the documents before you buy.
this isn’t over…
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November 2025 by Aaron Myers
Excellent choice for anyone who is looking to purchase a car. The sales person definitely made this process go real good!!! Thanks Preston!!
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November 2025 by Esther KABWENGE
I love Enterprise from the moment I walked in two hours later. I was leaving with my dream car Preston was an angel very great customer service.
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October 2025 by Keisha White
I appreciate the knowledge and thoroughness that Drake extended during our interaction. He answered all of my questions, never rushed me or pressured me. He listened to what I wanted and provided me with great options. I appreciate the excellent customer service.
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October 2025 by Timmy coran
They work hard to get you in a car
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September 2025 by Melody Stiles
Great team! Would definitely use again! Shoutout to the whole team in Duluth!
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September 2025 by Doris Moroz
Duluth location had great customer service but it took 3 attempts to get bird poo off outside of passenger window. Also... inside windshield was pretty dirty. Who sells an over 18 thousand dollar car (paid in full) without cleaning & detailing for customer pick up?
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September 2025 by Salma Zaraket
I am extremely happy with my new car and the entire experience. I would highly recommend both Enterprise Car Sales and Michael Watson to anyone looking for a hassle-free, honest, and enjoyable car-buying journey.
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August 2025 by Christian Hopkins
They took a chance on me and got the job done pull up you never know what can happen and for a great deal
