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January 2024 by Google user
I've been at European service center twice to get my car fixed. Staff is polite, knowledgeable and honest, I like the fact they are more interested in help you out to sort out the issues with your car instead of just try to squeezing money out from customers. They gave me warranty for the job they have done and so far, the car have been working smoothly. I'm very pleased with the service and will continue going back.
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November 2023 by Millie Snowden
The most knowledgeable and efficient mechanics that I have experienced since having my car. I was a stickler for dealers however I am back getting same issues repaired less than the dealer and it’s fixed , not attempted to repair. I thank these guys whole heartedly. I would refer them to my friends and future customers.Services: Transmission
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November 2023 by Raquel Chung-Parsons
Great customer service, reasonable prices. I appreciate their approach to fixing cars- not focused on making money or overcharging for unnecessary services. European Service Center is focused on customer satisfaction and longevity.Services: Air & cabin filter replacement
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October 2023 by Thanh N.
This place is awful. Bought in my Audi A4 to get the door handle fixed and they did absolutely nothing. The handle sensor was broken and they did the diagnostic test and gave me a quote on how much it was going to cost to fix it. I went ahead and agreed to the repairs, but later that day they called and said it was going to be an extra $400 to order another part to fix it on top of the several hundred I already paid. Their initial diagnostic test did not say that this new part was broken at all and I had already spent so much money and time in the first place so I decided to take my car back. The sensor was still broken and they replaced the handle that wasn't even broken that is now factory grey. I have to spend MORE money to get it repainted to match the car. I also just found out that after the service all four of my handles don't work anymore. They did not include all the details or reasoning from the beginning on what they were going to do or even the accurate cost. Now I have an unmatched handle that doesn't work that I spent hundreds on and three other ones that don't work. Would have been so much better if I did nothing in the first place.
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October 2023 by Pierre Williams
Great service and even more of a positive overall experience. Jonathan was attentive and knowledgeable about services provided. Would recommend to anyone who has a European vehicle!
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October 2023 by Brooke Blanton
We have been using them for over 8yrs/ 5 cars & we trust this place. The service guys are always very helpful and explain everything required or needed at each service and they never do any unnecessary services. I highly recommend!!
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October 2023 by Divine Feminine
Great Service! The staff is polite and professional. They really explain your repairs in details…offer fair rates and provide swift service. I would recommend to all foreign car drivers who want to save money but still receive dealership service!Service: General repairs & maintenance
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September 2023 by m weakly
I recently took my Jaguar to European Auto Service for repairs, and I was very impressed with the customer service I received. Raul and his team were phenomenal. They went above and beyond, explained the repairs that needed to be done, and got my car back to me as quickly as possible. They were also very communicative, keeping me updated on the status of my car and the cost of the repairs. I trusted them completely to do the right thing, and I would definitely recommend them to anyone who needs car repair. They were very transparent with me about the cost of the repairs, provided pictures to me, confirmed everything with me before starting on the repairs. I called them several times on my vehicle and they 'always' took the time to answer me and were happy to do so. They look after their customers and are very honest. There is nowhere else I will be taking my vehicle! Thank you!!!
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August 2023 by Rafael Mago
They did a great job on my Audi2015 q5 , I had a problem with my brakes and motor and they fixed it so well , they took 2 days thought but it worth it . I’ll be back here for any future issue they really know what they are doing . Raul was very patient and very kind to respond my doubts he is great .Ellos hablan español también si eres latino .
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August 2023 by Nita2443
I am extremely pleased with the level of service I received. My Porsche was in for regular scheduled maintenance coupled with a thorough inspection. I left confident my vehicle has been well cared for and I will definitely return again when I have any future service needs.
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August 2023 by Casey Davis
Love love love this place!!! Very experienced with all German cars, and always performs work in a reasonable time frame with good pricing. I won’t be taking my BMW anywhere else! I highly recommend this place if you own a German vehicle.Services: General repairs & maintenance
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August 2023 by Tamika Fletcher
I want to thank the whole team for making my experience so stress-free. Raul, Kevoy and Jonathan were amazing. They made sure to keep me updated on the status of my car and what was needed. They walked me through everything and very professional. I wish I could give them 10 stars. 10 out of 10 I will definitely recommend to all of my family and friends.Services: Air & cabin filter replacement
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July 2023 by Linda Mayes
I didn’t have an appointment they had a cancellation I was able to take that Petson appointment they was very professional, hardly no wait time to get my oil changed . Perfect place to bring your car to I am satisfied with this company and the workers ? percentService: Oil change
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July 2023 by Stacey L.
I drove to this location a few months ago on a Wednesday morning and MADE AN APPOINTMENT FOR 8:30 am Thursday the next day to repair the odometer on my BMW x5.I got there with my husband put him in his wheelchair and rolled him into the office. The very kind gentleman who made the appointment the previous day, was there on Thursday, greeted us and helped us with the wheelchair.When we got into the office another guy said he would ask his top technician if the odometer was something they could service. He quickly returned and said they could not service my vehicle, after I made the appointment and explained to them that it needed the odometer repaired!!!!I wanted to do this review sooner, but I misplaced the business card but I found the card tonight so......... here's my review.This was an inconvenience to be turned away after getting out of my bed early and traveling with a disabled person. I could have gone somewhere else that day to get this done. Please communicate clearly about your services offered so customers are not inconvenienced!
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July 2023 by T.N.T THE NOBLE TRAINER
Johnathan and Rau were great, very professional and informative and most importantly, very transparent. They gave satisfactory and quality repair service. They got my Range running again for me thus I'm a happy camper.
