Extra Space Storage on 2801 N Berkeley Lake Rd NW in Duluth, GA, offers a wide range of storage options, including climate-controlled and non-climate-controlled units, drive-up access, and RV parking. The facility features all-hours access, electronic gate security, wide drive aisles, and parking spaces, making it easy and convenient for customers to store their belongings and vehicles. The store is known for its cleanliness, professionalism, and helpful staff, with managers and team members who are friendly, respectful, and attentive to customer needs. Many reviews highlight the excellent customer service, with staff going above and beyond to assist, explain procedures, and follow up to ensure satisfaction. The manager, Dover, is frequently praised for her kindness and helpfulness, making the renting experience smooth and positive. Customers appreciate the safe environment, easy access, and the ability to control entry via phone keyless systems. Overall, Extra Space Storage provides a hassle-free, secure, and friendly storage experience for the Duluth community.
Absolutely by far the Best customer service I have received in any establishment. Dover was an absolute delight and deserves a raise .
May 2026
Extra storage is a great place to keep your personal or work item , very clean and safe , the ppl in the front office are very nice , and work with you with any issues. Definitely recommend to everyone.
May 2026
Dover Dover is the absolute best. Very knowledgeable when it comes to size and space, and she's hospitable. I've had a few units at this location and each time Dover delivers great service. Thank you Dover for your extraordinary service!
