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December 2024 by Matthew Heilman (Mattie)
This bank has legitimately made my last 2 weeks hell.
I call in for a challenge to a charge from T-Mobile so it doesn't go through as they double charged me and I went negative, they don't tell me they will do this, but they go ahead and negative my account HALF A MILLION DOLLARS??? I call back for days and basically hound them to fix it and they do. Made it impossible for me to buy my groceries.
Then a week later I deposit IN PERSON a court of Georgia certified check, they go ahead and hold it suddenly even though I was told 2-3 days FOR 2 WEEKS screwing me over horrendously for the next 2 weeks, I can't afford my physical therapy, and I am now in further debt.
I have no felt so helpless, and so heavily lied to than I have here. Once this is all settled and I get my check I will no doubt be withdrawing my assets and closing my account.
No organization that actually cares about you, would ever do this to someone. I had a great experience before all of this, but this is downright awful to do to another human being.
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September 2024 by Tanae Mitchell
Tameka Nunes went above and beyond to assist me when I went there as someone who does not bank with them to cash a check after I had a bad experience at a different location. She is a great example of someone who is truly there to help and even helped the bank earn my business.
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April 2024 by Ramaris Lugo
Excellent and very nice agents, especially Ashely
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January 2024 by Amit
My experience notarizing the documents here was excellent and hassel free. Great Staff
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December 2023 by Kate Klemme
Everything about this bank is a disaster. They are kind, but incompetent. I was told incorrect information multiple times by multiple people and it ultimately ended up costing me the ability to close on a property. If accurate information about your money and reasonable access to your own resources matter, I suggest you find another bank.
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February 2023 by Erny Bonistall
We’ve been using for many years as our business banker in both Peachtree Corners, and here the last 9 years in Johns Creek. Very knowledgeable, helpful, and friendly staff all the way up to the branch manager. Highly recommend. Easy to do day to day stuff with, as well as business transfers, and other business related needs.
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January 2023 by Jeff Rausch (DocRock1007)
The poor employees in the branch are helpless to cope with the maliciously incompetent and impersonal centralized system lying beneath what appears to be, but isn’t, your friendly neighborhood bank.
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October 2022 by Dr Lee (Legend)
worst customer service in ga branches. Especially, the old india woman teller discriminate customers.The low rate reviews demonstrate it.
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February 2022 by Anandhan Natarajan
I had opened Checking account for my wife. They assisted me in opening an account in 15 minutes time. I like the Checking account with 53 Bank. They don't change any fee for the account maintenance. No direct deposit or minimum balance is required. Great experience with 53 bank.
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February 2022 by Bruce Lee (Legend)
worst customer service in ga branches. Especially, the old india woman teller discriminate customers.
The low rate reviews demonstrate it.
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December 2021 by Bruce Lee
worst customer service in ga branches. Especially, the old india woman teller discriminate customers.The low rate reviews demonstrate it.
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July 2021 by Cp L.
I visited this bank in 6/2021 and was subjected to the most blatantly racist experience by the Branch Manager. I withdrew my business immediately.
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March 2021 by Denia Rivas
Please do not open a back account with them. They have not idea what they are doing.They will lie to you and of course take the money and blame you for it
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November 2020 by Tameeka Williamson
Thank you SHAWN and KENDALL for the great customer service and the female teller. The experience was refreshing. Plenty of parking spaces available, Atm available, clean inside seating spaces, very knowledgeable and welcoming! Glad to be back with y’all.
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November 2020 by Kenny Yee
Wow...been trying to reach someone to discuss about doing a refi but your mortgage associate Andy must be so very busy. No time to take phone calls and no time to call back at the set appointment time. Been trying to reach someone 2 times. First time on a walk in and was told by a polite gentleman someone will call me back. No call. Few days later I called and they tried to transfer me to him, but he was with a customer. Appointment set at a later time and was expecting a callback. Well, no callback from Andy. One week later, still no phone calls. I'm not trying to beg you or to chase you down to refi my mortgage because there are tons of other mortgage companies out there. Horrible experience before I'm even a customer. Great job guys.P/S: Returning business calls may not be important to you all, but it is the first step to secure new business and to retain existing customers.Business-101
