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December 2023 by Kate Klemme
Everything about this bank is a disaster. They are kind, but incompetent. I was told incorrect information multiple times by multiple people and it ultimately ended up costing me the ability to close on a property. If accurate information about your money and reasonable access to your own resources matter, I suggest you find another bank.
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February 2023 by Erny Bonistall
We’ve been using for many years as our business banker in both Peachtree Corners, and here the last 9 years in Johns Creek. Very knowledgeable, helpful, and friendly staff all the way up to the branch manager. Highly recommend. Easy to do day to day stuff with, as well as business transfers, and other business related needs.
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January 2023 by Jeff Rausch (DocRock1007)
The poor employees in the branch are helpless to cope with the maliciously incompetent and impersonal centralized system lying beneath what appears to be, but isn’t, your friendly neighborhood bank.
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October 2022 by Dr Lee (Legend)
worst customer service in ga branches. Especially, the old india woman teller discriminate customers.The low rate reviews demonstrate it.
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February 2022 by Anandhan Natarajan
I had opened Checking account for my wife. They assisted me in opening an account in 15 minutes time. I like the Checking account with 53 Bank. They don't change any fee for the account maintenance. No direct deposit or minimum balance is required. Great experience with 53 bank.
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December 2021 by Bruce Lee
worst customer service in ga branches. Especially, the old india woman teller discriminate customers.The low rate reviews demonstrate it.
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July 2021 by Cp L.
I visited this bank in 6/2021 and was subjected to the most blatantly racist experience by the Branch Manager. I withdrew my business immediately.
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March 2021 by Denia Rivas
Please do not open a back account with them. They have not idea what they are doing.They will lie to you and of course take the money and blame you for it
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November 2020 by Tameeka Williamson
Thank you SHAWN and KENDALL for the great customer service and the female teller. The experience was refreshing. Plenty of parking spaces available, Atm available, clean inside seating spaces, very knowledgeable and welcoming! Glad to be back with y’all.
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November 2020 by Kenny Yee
Wow...been trying to reach someone to discuss about doing a refi but your mortgage associate Andy must be so very busy. No time to take phone calls and no time to call back at the set appointment time. Been trying to reach someone 2 times. First time on a walk in and was told by a polite gentleman someone will call me back. No call. Few days later I called and they tried to transfer me to him, but he was with a customer. Appointment set at a later time and was expecting a callback. Well, no callback from Andy. One week later, still no phone calls. I'm not trying to beg you or to chase you down to refi my mortgage because there are tons of other mortgage companies out there. Horrible experience before I'm even a customer. Great job guys.P/S: Returning business calls may not be important to you all, but it is the first step to secure new business and to retain existing customers.Business-101
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March 2019 by Jindong Wen
Worst bank in the world
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December 2017 by CHERYL WOJTOWICZ
Everyone is very professional and always quickly available!
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April 2017 by Douglas Holmberg
We have banked here since this branch opened over 5-6 years ago. We have always found the staff very helpful, and willing to go beyond to satisfy their customer. There is relatively low staff turnover, and a relationship is easy to build and to trust. Even when there has been some change of manager or staff, the culture has remained excellent. Great place to work with for all your personal banking.
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April 2017 by Peter L
I called if there were a fee for a none account holder to cash a check , I was told no fee. However, when I got there, after waited for 10 minutes, they were going to charge me $15.50. Bad experience.
