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September 2022 by Lauren Smoller
My HOA requested we use this company to replace our mailboxes, but they had no record on file of the community requirements, made getting questions answered and a quote difficult and then when I was ready to pay, didn't make that easy either. I'm just not going to use them and will find someone else, because getting a mailbox should not be this complicated. I work in sales operations - they need a LOT of help in their backoffice because whatever their setup currently is, it is losing them business.
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December 2021 by Charlotte Swicord
I paid for a new mailbox 2 years ago and now the cover won't stay on - the hinge on the mailbox broke and they refuse to help in any way. There was no reason for this to break and due to it being a cheap metal, we cannot even weld it. Epoxy doesn't work either. Very cheap products, no customer service. Stay away.
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May 2021 by Oleg Crivoi
I order to install mailbox and the job was done in couple days and quality of job was excellent.Thank you Global Home Product.Great Job.
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April 2021 by Kerri Hilliard
I paid over 300$ for a new mailbox from this company 8 months ago. The mailbox flag falls off due to poor construction and the cheap flag on it . I emailed this company asking them to please come look my mailbox and see if they could determine why my flag keeps falling off . Their response was I needed to purchase another 300$ mailbox from them - Avoid this company.
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March 2021 by Rachel Norris
Terrible customer service. They did not clarify or confirm what size mailbox I wanted (just assumed). They installed the wrong size and then tell me I can pay them an extra $110 to come and do the right size for my neighborhood AFTER already paying them nearly $400.
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September 2020 by E Poland
Submitted pictures for my grandmothers mailbox repair and received a quote right away for installment process. I called to make a payment and was quoted 1-7 business days weather permitting and to my surprise my mailbox was repaired in 2 days.
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August 2020 by David Sommerman
Needed to replace my mailbox and post to match the neighborhood and Global Home Products is our preferred vendor. Provided a picture of the old one, got a quota, paid it online, and they installed it 3 days later. I was at home when it was installed, but they did it so quickly i never realized they were there. Looks great, awesome job, in and out in no time.
