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February 2024 by Scott Hanks
This used to be a good Kroger, but they've gotten so terrible about letting things run out of stock. I used to avoid going to Publix because their prices are generally higher, but at least they keep the shelves stocked and neat. They just don't seem to care at this location anymore.
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February 2024 by Leah Williams
While working here, I've experienced some difficult changes. Poor behavior from customers and management, prices keep changing, and bathrooms here are disgusting. Mangenment gave me some work at a different department I was never trained for. When some of us are the last ones working, they expect everyone to be done on time. But when I gotta finish everything on my own, they don't approve when I tell them I need more time. Which is why I regret working here and consider others not to.
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January 2024 by Vicki Lynn
I used to shop at Kroger because their prices were more fair. But $5 for a loaf of bread!?!?! Come on!$3.84 at Walmart!
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January 2024 by LeAnn Marshall
Very clean
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January 2024 by Michael Brainerd
Pitiful customer service staff. Asked for a manager twice and never got one. Not like Kroger but it seems as if the brand is slipping away. Sad. Lost my business.
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January 2024 by SK Goodz
Deli food is not good . This is the first Kroger that I have purchased baked chicken that did not taste well. Cashiers are not friendly. I have just moved to the area and wonder how they managed to get 4 stars. The good point is the cleanliness is decent.
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December 2023 by Andrea S.
Whoever was running the store tonight was extremely rude. Produce was not placed accordingly with their matching prices, I grabbed two different items just to make sure I got the right one since they were both placed with a sale price. Neither one was the right one, when I was checking out and asked about it, this person was extremely rude, made me walk to the product saying she wasn't going to give me the product for price I was inquiring about, super condescending. Not once did I ask for a price match I was just trying to grab the right one. Note to higher management: make sure your employees that are "in charge" have some customer service skills, even if it's the bare minimum, not ones who take their anger out on you.
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December 2023 by Pam Case
I visited on a Wednesday at 6pm to pick up a box of fried chicken for dinner. Only 2 items were on the fresh food stand (ribs) but zero chicken. Asked when more chicken would be ready and was told they weren’t making any. All the hot food stand behind the glass was empty. Not a single tray was there. I asked for the manager and pointed out the time and his response was “sorry ma’am”. I guess that should have been good enough for me but it wasn’t. I will never shop at Kroger again.Go to Publix. They have hot and ready food and customers matter.
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November 2023 by Felix Wu
be careful when buying food at this place. They post a sale price and when you self check out the price is still the same and now you stuck on your kart the item that was supposed to be on sale but they still charge you full price. This happen 2x already for the seafood sale they have and 1x for the mango.
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November 2023 by Samantha P
By far, the worst Kroger in Gwinnett County. Leslie, the cashier, was extremely rude to my child and myself, and this store never stays stocked. Yesterday was my last time spending my hard earned money at this Kroger. I will take the extra trip and shop at Publix.
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October 2023 by Vi H
I bought a cart full of things and had to self check out. The assistant just stood there staring at me the entire time without helping. The store was pretty empty so I wonder what she was busy working on standing doing nothing. I wonder if they ever have cashiers early in the morning. Disgusting service. Do you expect customers to be the cashier for free now? Maybe you can at least help bag some stuff?
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October 2023 by Dust
Edonis, the manager of this store is extremely rude. She does not know the Kroger policy. She was extremely unhelpful. I spoke to Kroger Corporate on the phone after my exchange with her, and they told me she was wrong and did not follow the policy, which was nice to hear, just in case I did happen to be the a-hole in this situation. Returns are allowed for 30 days. My product was unopened. Edonis, you’re a manager??? Bout time Kroger sets you up with more training and attitude adjustment, or go back to being a bagger, but we know that won’t happen.
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October 2023 by Nicole E.
They have a lot of flamin hot items, but none of the Fritos we were looking for. They even have the Zapp's jalapeño here. Assorted small bags of flamin hot flavored snacks too.
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October 2023 by Michael W.
This is for the Pharmacy only. I went up to drop off window and 5 employees see me but NONE say a word or acknowledge me. I stand there a while longer but nobody says a thing so I leave. I know pharmacies have low paid interns or students but still. To just ignore people when none of the five are on the phone and there is no other customer in sight is really really BAD.
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September 2023 by Alexis Al
I bought a cart full of things and had to self check out. The assistant just stood there staring at me the entire time without helping. The store was pretty empty so I wonder what she was busy working on standing doing nothing. I wonder if they ever have cashiers early in the morning. Disgusting service. Do you expect customers to be the cashier for free now? Maybe you can at least help bag some stuff?