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November 2023 by Bret Huett
Always had terrible service but I finally reached my boiling point when I drive over an hour to get there after expressing my concerns on the phone I got an appointment to swap out for a new unit since it's under warranty. Service representative states "do not leave without a new CPAP since it's under warranty." I show up for the appt, employee calls supervisor on speaker phone who tried to make it sound like it was user error which really pisses me off. I've used a CPAP for 12 years (365 days a year) with no issues. Refuses to exchange for a new CPAP, says they will ship it off instead and will see how much it cost to fix it. That's not my problem I explained, it's under warranty and I've been specifically told not to leave without a new cpap. Needless to say I eventually walked out with no cpap and refuse to do business with a company that doesn't stand up for it's own employees mistakes. At this point I'm gonna be petty about it especially since I verbalized my concerns about coming here and not wanting to leave empty handed. I do not want a "loaner" that someone else has used I want my CPAP replaced since it's under warranty.
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July 2023 by Roz Pennick
Sheldon Brown is the best. Always professional and efficient. Leaves with me being thankful and grateful for his kind servive.
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March 2023 by Incredible Dash D
Thank you for everything you guys do for my grandmother!! Your CsR is so helpful and my technician is so caring and always there to help us
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March 2023 by Jaclyn Ponce
Very professional and friendly Judy is always very helpful and always answer all my question.
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November 2022 by Dee
Avoid Lincare dba: adult ped specialist. This place is a rip off. Poor customer service and never answers the phone. If you get someone on the phone they will need to call back. They will never call you back. You can get your CPAP and supplies 50% cheaper at CPAP SHOP, or DME supply.
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March 2021 by Tosha Shapell
Horrible customer service with no empathy as missing items were missing from my monthly order! Think twice when purchasing any medical supplies from this company!
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July 2020 by jennifer Hill
My husband used Lincare as his supplier for oxygen. I was very pleased with the service.His sales rep was Mrs Clarke. She was very professional and helpful and would alwaysMake sure he gets his supply on time. Thank you for your Excellent Service.
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July 2020 by Jennifer Gaston
Lincare provided my mom with a oxygen tank and the customer service was great. They where very helpful and knowledgeable on helping my mom with the oxygen tank she needed.
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July 2020 by cornelia gaston
Great Experience. Helped my mom out and took their time explaining how to use the equipment.
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I have a aunt on service with Lincare now and they did a great job with explaining the process to her, delivering her oxygen and making sure she has supplies.
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July 2020 by ELLA Gaston
I recently had to get a oxygen tank for my health. Lincare was excellent very courteous and professional.
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July 2020 by Japel Porter
Lincare came out to set up my grandmothers oxygen and they were very patient with her. Very nice and knowledgeable
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July 2020 by Marvin clarke
Rep was punctual and polite, I would definitely recommended them. Thanks Lincare!
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July 2020 by Phenicia Esterine
Great experience. Staff is friendly and caring.
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July 2020 by Judy Nunes
Such a great company that cares about their patients!
