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December 2023 by Day
Would not recommend at all. Just wanted a basic wash real fast and the girl at the front kept trying to sell me something I didn’t want. Repeatedly said no and she kept pushing and pushing. I was ready to just back out and leave. I will not be returning.
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December 2023 by Sonya Warlick
This car wash is horrible. It was better when it was called panda bamboo No towels no cleaner $10.00 for vacuums with no suction. Better off finding another car wash.
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December 2023 by Bobby Habib
This location has been replaced by Mister with an upgraded washing mechanism, and service is outstanding with only 19 dollars membership. The only downside is now they dont provide towels and cleaning spray.
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November 2023 by Tracy Phan
NEGATIVE STARS. I just had to click one to even type. This is pathetic of a car wash. $10 for a base wash but my thing was why should I include a tip for vacuuming my own car. Also, why is this place even open who runs a car wash and none of the blowers work, NO rags, and NO sprays. Am I supposed to bring my own?! Why wasn’t I told that y’all didn’t have anything on hand but vacuums. Because I would’ve just reversed. I feel cheated out of $10 honestly. I rather had paid $30 for someone to hand wash and detail. I only came here thinking I can clean my dashboard and quickly vacuum my interior. All the extra $$ you make from the washes please go buy some windex and rags.
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November 2023 by Marc
Convenience and price does not substitute for staff professionalism and tact that should reflect the owners views. It saddens me the way I was treated by staff members (one specifically) raise his voice because I asked him of having some type of order rather than having cars force there way ahead of cars that had already paid. This particular person had always given a negative attitude but I overlooked it since no words had ever been exchanged until now. I will be looking for other car washes near by as they are many that would gladly take my money in exchange for quality service.
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November 2023 by Benjamin Yim
I took my mom's car to the nearest express car wash for a quick wash. However, I think the corporate should address a few issues here:- The top brush and wraparounds (right) weren't functioning well. The right side of the car was barely touched/cleaned and the top brush was loose, extending too far past the windshield. Perhaps the shock is bad.- The chemical application was inconsistent, suggesting it might have been either running low or overly diluted.- There were no towels available for wiping off water, which wouldn't have been an issue if the tunnel wash was effective. No express car washes are good enough where we don’t need towels…- Two vacuum bays had air blowers that weren't working.- Please reconsider asking for tips while several customers (then standing around) are experiencing issues.I was under the impression that Mister Car Wash typically improve existing car wash services by taking over, not worsen them. I will re-review later if they fixed the issues.
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November 2023 by Long Duong
If I could give it a zero star I would. As I was approaching to the machine to pay for basic car wash. The guy had ask me “would I like to tip” for what? For vacuuming my own car? For running my car through the machine while they just stand there and tell you to put your car in Neutral while they take a mop and run it through your windshield 1 time. They didn’t have the cleaning spray or towels so I can wipe down my car. Never coming back. Waste of my 10 dollar when I could have just gone to the one in beaver ruin. To the owner, let me know when your business is failing so I can buy over and provide towels and cleaning spray for my future customers.
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November 2023 by Chef T
OK The reason why I rated this car wash a two because how are you gonna have a car wash and vacuum no rags nothing to spray the inside of your car or your windows. My truck was clean as it should be because I got the titanium option but for what you pay, you should have towels and spray bottles there a customers around me who never been there was complaining of the same thing and said that they will not return. Just like me not returning.
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November 2023 by Andres Mcqueen
New brushes broke my tire pressure sensor on my new car. Also the damn washers keep vending up my license plate. So you can be sure I'll be canceling my membership. And I'm reaching out to customer support for damages to my new car...??????
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September 2023 by Nick K. Park
All attendants are at the kiosks asking tips and selling plans except the one who is in front of the tunnel. I don't tip at the automatic car wash. I guess that's why I didn't get extra spraying and brushing on the front and back of my car (automatic car washing blind spots), what other car washers do.
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August 2023 by Suhanthan V
No compassion about the wash or services. But putting a sales person at the self service area and try to upsell services. He didn't even offer the basic wash and asked which one I want by telling only the top two services. Don't be shy to tell what you really want or pick what you really want on your own!
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August 2023 by mandale lattimore
Love getting my car wasted there
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August 2023 by Frank Mercardante
Nice new look and new equipment. Team is polite and engaged. I frequent often and have not had any complaints.
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July 2023 by Beth Blakely
The young man working the car was entrance was DELIGHTFUL. Good car wash, good vacuums, they were out of cloths which was a bummer.
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July 2023 by YJ Heo
Three major downsides compared to Bamboo car wash,1) No towels2) No cleaner spray3) Collecting tips at the paying station