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April 2024 by Patricia
These employees have bad attitudes like they believe they are superior to the customers agree about their telephone etiquette.Need to learnprfessionism. You need to be mindful of the fact you don't know anyone's story and it doesn't matter
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March 2024 by Mateo Xiloj
Cutest and supper delicious pancake. 10/10
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March 2024 by Belkis Cortes
Very good attention ?????
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March 2024 by Keith Tabor
Great deals and friendly staff, nice and clean
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February 2024 by Jamelah Gonzales
This store needs a total attitude adjustment. First I have made it aware to the owner twice that when I've taken items in I've been turned away twice way before cut off times. Second there phone etiquette is horrible they are rude. Also while purchasing this past weekend another mom brought clothes in and before she entered the store the cashiers comment was ugh not her again. the other person said she's always bringing stuff. I mean isn't that the whole purpose of the store to sale second hand items. Store needs to go through a training on how not to be rude to its customers.
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February 2024 by Noppo N
They didn’t put all the clothes I purchased in the bag. I only noticed after I got home. So annoying!
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February 2024 by Jasimine Blands
How are going to ask for sellers to fold clothes nicely washed & organized then return items back a mess? I been selling and purchasing from this place for a long time come up here today to try and sell some toys they want you to have all of the small pieces for the toys as well I just don’t get it if the toy is working clean and the toy is together I don’t see why y’all want take it if that’s the case people can just go get a brand new one ? Just sell your things on marketplace, they’re ridiculous.
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January 2024 by T
This used to be my kids and I favorite store. I love thrifting—both giving and purchasing. Growing up, my mom, sisters and I used to patronize a mom and child 2nd hand store similar to this but located on the west coast and it was my favorite as a child. I was so thrilled to find one similar on the east coast and I’m a firm believer in not being wasteful, plus I’ve been blessed with a good eye for fashion, so it’s a win-win shopping at places like this.Unfortunately, the morale is completely different than it was a few years ago and when selling to them, good items are rejected or they only offer a few dollars in exchange for them—yet the items they offer on the shelves/racks are only subpar now. It’s strange. And the cashiers always seem tired, irritated, or like they’re forcing themselves to smile behind their frowns. It’s sad. I wish owners took better care of their employees so that they would be better workers, and I wish workers worked in places where they truly enjoyed it, especially places like this where the target customers are children and their parents.It would be unfortunate for a long standing relationship as a consumer and a contributor to come to an end. It saddens me that we’re in such times where people are so disconnected and dismissive towards one another, but if we collectively choose to be kind, patient, and loving, despite our differences/circumstances, we can overcome these trying times together.Until then, I need all business owners and workers to know that where you are there billions of others just like you, so be appreciative and respectful of the people who take the time to walk into your doors and keep your businesses alive, and your jobs available—because you can here today and gone/replaced tomorrow.
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November 2023 by maris mejia
I just leave the store because the ladies on front refused to let my three years old doughier used the bathroom, Nov 5 at 4:46 pm Sunday, I had a cart almost full of stuff .,They suggest me to go to another store to take care of my daughter ,and go back to pay for my stuff , wish it's make any sense , when I ask why they to that or if they think that that is correct or fear all of them ignored me. I'm a very constan costumer of that store.
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October 2023 by Tae J.
i guess since it made me give them stars...truth be told...they still get negative zero. seein that others feel the same way i do makes me feel a lil better. but the ladies customer service in there sucks!! clothes be gently worn if worn at all & they still would low ball you, aay otherwise or give it back.. this location is the worst agaaain! idk how many times i can say it i dont recommend them!! i told them to their face their service sucks & the reviews on the clothes, if i had the tags to stuff i know i could take back & get my money worth or exchange from where i got it from. i told myself last time i wasnt goin back, theyre convienent because of where i stay but this time was the icing on the cake!!! i wont be returning! but yes this location gets - 0 stars
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September 2023 by L. Sookyung Oh
We are visiting from out of town and decided we needed a high chair. Luckily once upon a child had one. The store is clean and well organized. We ended up getting some clothes too. The used clothes were priced fairly ... maybe dollar more than the prices we are used to seeing in thrift stores in Norfolk, VA. If we lived here, I'd shop here for clothes all the time.
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September 2023 by Estephanie Morataya
Very rude customer service the Hispanic girl in the front today had an attitude also they said my item were to stained and worn when most of the items in there are as-well I have been coming here to sell for 3 years I won’t come againEdit : Reply to owner no I will not let you or your associates know if something is stained or worn that is your job. What I’m saying is that there are things on the racks that are in worse condition then the clothing I brought I don’t understand I have been coming here for 3 years and it has also gone done hill with customer service as well I will not be back. Thank you for your response
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September 2023 by Melissa W.
I would not recommend selling here. I called ahead to ask what they were buying and they said everything but barely bought anything. Their offers are also insanely low. Maybe 5% of retail pricing max. Not worth my time to bring the items there. You can make way more offering for super cheap on Facebook or Mercari. Esp for new or like new items. The staff was nice though.
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August 2023 by Tara Bara
Update to reply to owner :TEENAGERS RUN THIS PLACE . YOU CAN TELL BY THE ERRORS IN THE PARAGRAPH AND THE UNPROFESSIONAL RESPONSE .ILL REACH OUT TO CORPORATE ABOUT HOW THIS ENTIRE STORE NEEDS TRAINING ON CUSTOMER SERVICE AND PROPERLY DETERMINING HOW MUCH EACH ITEM COST . I brought in $300 worth of stuff to be offered $24.95 . Y’all are clearly robbing people. I’ll make sure someone get to the bottom of it.Not sure who the manager is but at this point I’m thinking the manager is telling the employees to offer as low as possible. My son wears nothing but name brands . These people take good stuff from me and offer next to nothing for a payment . Yall don’t put back nothing neat and swear it’s cause y’all busy. Stop it . I hope corporation looks at this store specifically with a magnify glass because there’s no way possible they take so much and offer so little . Also , I know I can decline the offer and sometimes I do because you’re trying to take my stuff for low prices just to sell it high . Ridiculous !!!!
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August 2023 by Yoshy M
This place is awfulCame here 4 times to try to sell my items, always short of workers, that was the last person, etc. No serious at all . Don't waste your time coming to this place.