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October 2023 by Enid Klapper
Going to the car wash can be hit or miss. Sometimes they don’t really thoroughly clean the inside. But on this occasion, I got a very, very thorough job, and I was very pleased.
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October 2023 by Jerome Thomason
I've given this place several chances to clean my vehicles correctly. Yet today after getting the oil change. I decided to give it another try and this is what I got. I"M DONE!!!Service: Auto detailing
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October 2023 by Kristine A.
Not sure why this place has a 2 star rating, but this place is SO MUCH BETTER than other car wash detail places we've been too! They are super quick! Like lighting quick! I had brought my iPad and a book to read just in case, but as soon as I cracked it open, BAM! they were done! Like wow!! We got the supreme package which included interior and exterior detailing! We are certainly going back! It's so hard to find quality like this for a car wash! One thing that was a bit off was the smoking that seemed very prevalent in the waiting room. Thankfully they were fast enough that I didn't have to wait in there long lol! Highly recommend!
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August 2023 by Mary
I went in for a car wash and they gave me my car back within 15 minutes of me dropping it off. It looked the same… I would not recommend this place if you want an actual clean and detailed car. It was still so dirty . I don’t understand what they did to my car.
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August 2023 by Marlene
I went in for a car wash and they gave me my car back within 15 minutes of me dropping it off. It looked the same… I would not recommend this place if you want an actual clean and detailed car. It was still so dirty . I don’t understand what they did to my car.
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June 2023 by Hanna Kook
this is what you get for a full service. No wiping nor vacuumed properly. Im not the kind of person to complain so I just grabbed one of the dirty rag they were using and wiped the dash boards on my own because they just left my car like this and no one was there and the owner runs out and would scold at me saying i need to pay for the dirty rag I just used and this is what I get because I have No money no money countless time ( he means I didnt get the expansive service but just the full service) you shouldnt name this service “ full service”and treat youe customers this way.
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June 2023 by Kim J.
SAVE YOUR MONEY, do not go thereWorse service ever, they do not even vacuum property nor wipe. Worst customer service ever especially the manager
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June 2023 by Hanna K.
this is what you get for a full service. No wiping nor vacuumed properly. Im not the kind of person to complain so I just grabbed one of the dirty rag they were using and wiped the dash boards on my own because they just left my car like this and no one was there and the owner runs out and would scold at me saying i need to pay for the dirty rag I just used and this is what I get because I have No money no money!! Yelling top of his lung countless time ( he means I didnt get the expansive service but just the full service) lol you shouldnt name this service " full service"and treat your customers this way.
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May 2023 by GREGORY
After reading some of the reviews, I was a little worried about coming here, but my experience was nothing like some of the reviews. The gentleman explained the choices for the oil change, I went into the lobby with my kid. The oil change was hands down the fastest I have ever gotten. The complimentary car wash wasn’t the best, but it was good enough to be “complimentary.” Overall not a bad experience, and I would recommend and definitely intend to go back. The free car wash to me is better then most other places charging the same or more and a car wash is not included. The lobby was nice with a TV and chips and beverages available to buy, and the staff both the cashier and the staff member who did my car were very nice.
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March 2023 by Kim S.
My car is spotless. Really great job. Inside is super clean. Another place had smeared the inside of the windshield so I pointed this out and ask them to be sure to get it off. They did! Always try to go on Wed for Ladies day discount.Took off one star for 2 reasons: (1)employees don't speak English so difficult to communicate and (2)Except for the lady at the cash register NO ONE smiles or acts pleasant to you. Gruff and glum.So I agree with many of the reviews complaining about customer service but I can put up with that if they do a good job on my car. Since I moved here 2 yrs ago I've tried many places and these guys do the best job!
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March 2023 by Tone Ch
I was kick out because I dont' pay the extra service.I am writing to share my recent experience at Pleasant Hill Car Wash & Lube located at 2443 Pleasant Hill, Duluth GA on 3/18/23. As a loyal customer, I am disappointed by the unfair treatment I received and hope that sharing my concerns will lead to improvements in your service and policies.On the day of the incident, I brought my car in for the standard $30 car wash service. However, upon arrival, the manager informed me that my car was too dirty for the standard service and insisted that I must pay an additional $60 for a more thorough cleaning. I politely expressed my willingness to accept the standard service even if it would not provide a perfect result, but the manager remained adamant and refused to offer the service I requested. I finally have to leave after waiting on the line 30 minutes.
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March 2023 by Kriengsak C
Unfair Treatment at Car Wash I recently faced unfair treatment at Pleasant Hill Car Wash & Lube in ****** ** when I was refused the standard $30 service. The manager insisted on charging an extra $60, claiming my car was too dirty. Despite accepting the limitations of the standard service, the manager denied my request, forcing me to leave. after a 30-minute wait. I hope my feedback encourages improvements in your service and policies.
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March 2023 by Tone C.
I was kick out because I dont' pay the extra service.I am writing to share my recent experience at Pleasant Hill Car Wash & Lube located at 2443 Pleasant Hill, Duluth GA on 3/18/23. As a loyal customer, I am disappointed by the unfair treatment I received and hope that sharing my concerns will lead to improvements in your service and policies.On the day of the incident, I brought my car in for the standard $30 car wash service. However, upon arrival, the manager informed me that my car was too dirty for the standard service and insisted that I must pay an additional $60 for a more thorough cleaning. I politely expressed my willingness to accept the standard service even if it would not provide a perfect result, but the manager remained adamant and refused to offer the service I requested. I finally have to leave after waiting on the line 30 minutes.
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March 2023 by Lameka S.
Pricey but convenient and they are pretty fast. The inside of my car was cleaned thoroughly! Looked brand new! I was impressed. The outside had a few missed spots, but the spots were sitting for a minute. We got the Bristol package for $32.95.Also, you can get your oil changed here. Winner, winner!!They have a nice lil waiting area inside and out while your car is being cleaned with complimentary coffee.All your car needs can be found here! An abundance of car scents with all different styles.
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January 2023 by LoPster
Ok, so I just got my car washed…probably better than I’ve ever had it washed before. I got the Indy, which was $40 + tips.So the main thing that won me over was the extremely detailed interior wipe down & clean. They didn’t miss a single thing…dashboard, door panels, steering wheel, console, cup holders, armrest, knobs…everything. I have never been to a car wash that hit all of those areas…not to mention with the precision that each was cleaned with. They also really cleaned my all weather floor mats, which were quite filthy. Not just a vacuum either…someone got down there and scrubbed them, because there was caked up gunk imbedded in my driver mat. I’m thoroughly impressed.The exterior wash was solid too…but imo, that’s a gimme as long as someone brushes/cleans the front & back before going through the wash.Only opportunity I saw was the tire dressing. It was not nearly shiny enough for me. But I’m actually going to start taking care of that myself with a more permanent solution though, so not a big deal to me.This is my new spot.
