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March 2024 by David Hodges
Great customer service and Mardena is the best
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March 2024 by Bagner Solis
Good customer service very responsive
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March 2024 by Marion C. Hampton
Saludos/Greetings. ? Mardena was Jehovah sent. You See,My MOM recently Passed...Mardena was so kind hearted. She showed not only sympathy but empathy too.Public Storage, in my opinion should show their appreciation at least once year for people like Mardena.Show your appreciation!!!Thank YOU So Much... Sincerely,Marion C. Hampton ?
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March 2024 by Sharee Smith
I really appreciate the excellent customer service and accommodations given to me by Mardena! The facility is clean and secure.
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December 2023 by Precious Mercer
The staff(Mardena & Kisha)did an EXCEPTIONAL job with assisting me with my concerns & needs.They did not stop until my needs were meet to the FULLEST! I was in awe on how professional and patient they were with me during the whole process. They handled and knew they’re jobs very well. I will DEFINITELY recommend this storage to ALL my family & friends for future use. Thanks again ladies!!!?????
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December 2023 by Antoinette Hayes
Mardina is a great help she is always looking out for the customers and finding them the best deals. She is so sweet she keeps the place clean and invitable. I appreciate Public Storage because of her.
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December 2023 by Tyrell Lamons
Mrs mardena, was amazing, patient , and courteous . Haven’t seen good customer services like this in eons !
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November 2023 by Romona Fergerson
Had issues with my lock but the rep at the desk fix it for me. So grateful for her knowledge and patience.
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October 2023 by J Holden
The woman that works there is very hostile in a low-key type of way. Storage was broken into and it was an interior unit. Don’t waste your time at this place. Also how does all units have their master lock now under her working but doesn’t have to pay the fee for it? Then thinks someone is paying a move out fee after their unit has been hit. Now if they did an insurance claim which they SHOULD have they get money. Save yourself the headache. Go elsewhere.
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October 2023 by Elizabeth Harris
Yesterday I rented a storage unit at the Pleasant hill location in Duluth Ga, The young lady who I spoke to on the phone and who also assisted me when I arrived was absolutely amazing!! Mardina has phenomenal customer service skills and a profound knowledge of the business. She was very professional and helpful. Thank you Mardina for everything
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October 2023 by Donna McCormack
Stephanie did a great job!!!It's her second day, she's awesome!!!Also Mardena is great too, great customer service, what an amazing team they are!!
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October 2023 by HFP7781
Do your homework before signing anythingWhile Public Storage may be a national company each location varies drastically on service and product(s) provided.Other than "location" this facility is one of the worst I've ever worked with
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September 2023 by Amy Eubank
Mardena is fabulous!!! She was able to help resolve my situation with ease and professionalism. She is personable, friendly, and a pleasure to work with!Thank you Mardena!
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September 2023 by Angie Atkinson
Mardena was Awesome from the time I walked through the door. I definitely would refer Pleasant Hill to my friends and family.
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August 2023 by Tabitha Deems
Mrs mardena was awesome very pleasant experience, and the facility is so nice and clean..