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July 2024 by Unique
The young assistant manager has a really nasty attitude! I simply asked in a nice manner and said excuse me. She ignored me the first time. I said it a 2nd time in a calm manner and when she looked up she had the nastiest look and looked annoyed to do her job. Once I asked my question she went back to what she was doing like I really bothered her.
Hun if you don't want work there leave! Check your attitude! I could have matched you but I'm an adult and don't think that's necessary but you are extremely rude and you need to change your attitude! And you are an assistant manager. I'd hate to work under you if I were and employee there!
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July 2024 by Bianka Stone
This place has no life no customer service nothing bland and just NOT WORTH WALKING IN.
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November 2023 by Sasha Victoria Dunn
Thanks for working Thanksgiving holiday. This was the only clothing store open in the plaza and I was surprised it was open at all. I desperately needed a last minute outfit and as always I found something cute, classy, chic, and inexpensive.
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September 2023 by A E
Y’all already know
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July 2023 by Makayla Brown
I had a horrible experience at this location. I purchased some clothes within the same five hours. I decided to see if I can get a smaller size in an item I was told by “manager” tyashia that I couldn’t exchange for a smaller size due to me not having a receipt, I mention to the young lady that I was not given a receipt I paid half cash have card, and I have the bank statements for the same day. I could show her so she could pull up on her system my last transaction. Also, when I asked her if it was any way she could contact the manager that was on duty during the hours I came into the location to see if she was able to let her know I was truly there She said she wasn’t going to, I am not from this area and I am visiting for the day and the outfit I purchase was for my activities I planned on participating in today. I think it’s truly unprofessional and the company needs to come up with ways for customers to be able to take their clothing back by scanning the tags on the clothing not only the receipt as I mentioned prior I was not trying to get a refund I only was getting in exchange for a smaller size.
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May 2023 by Alisha Lohry
I went Tuesday and the employees were so rude. The fitting rooms are still closed so I did not end up purchasing my items. One lady helped us with an attitude. I won’t go back to this location
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October 2022 by Monique Stephens
The worst customer service ever from the team members to the managers. The whole entire staff needs to be changed for people that really want to work in retail with customers and to help customers. The manager came to the counter to do the refund she did not speak as well as the cashier did not speak. Neither one of them said thank you have a good day or anything. Someone really needs to put people in position that really wants to work and not put people in a position just because they need a job. When my made my purchase on May 19, 2022 I return to the store on May 20 to return two of the three items I purchased and the first sign that said cash only was on the door. When I asked for a refund and the manager refused to give me the corporate office number they then put the second notice on the door. This area of Duluth is a family oriented area and we need family oriented people working here and friendly people
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July 2022 by Vanessa Roberson
Tyeisha … is just plain GHETTO!!! This is the 2nd time I have purchased items at this location …. Saying things like “she don’t like light-skins” and N@&&? This and N@&&? That .. I was sooo embarrassed !!! And so were the ladies in line with me smh !!! Don’t bring your kids here!!!!!! She doesn’t care who hears her conversations !!
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July 2022 by Latrice
Very awesome experience the sales customer service specialists are nice and very helpful clothes are amazing for the price
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July 2022 by Andreisha Dennis
Horrible customer service.
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June 2022 by Cat
Now this location literally has everything I’ll dream of having in my closet. So much cute stuff, plenty of styles and selection for many occasions. The employee were super friendly, she greeted me once we walked in the door, even while having a hand full of clothes. At one point I asked her opinion about a outfit and she stopped to help me decide. At the register the assistant manager was also super friendly and helpful. For someone who visit Georgia a lot I’ll definitely be back again, this type of retail environment will bring sales and also good reputation.
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May 2022 by Monique Jackson
The worst customer service ever from the team members to the managers. The whole entire staff needs to be changed for people that really want to work in retail with customers and to help customers. The manager came to the counter to do the refund she did not speak as well as the cashier did not speak. Neither one of them said thank you have a good day or anything. Someone really needs to put people in position that really wants to work and not put people in a position just because they need a job. When my made my purchase on May 19, 2022 I return to the store on May 20 to return two of the three items I purchased and the first sign that said cash only was on the door. When I asked for a refund and the manager refused to give me the corporate office number they then put the second notice on the door. This area of Duluth is a family oriented area and we need family oriented people working here and friendly people
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May 2022 by Latrice Fleming
Very awesome experience the sales customer service specialists are nice and very helpful clothes are amazing for the price
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April 2022 by LakeciaA MacLak
These people at this store are big weird! So they don't let you try on clothing here. You have to buy it, take it home, try it on at home, and return it if it doesn't fit. Then the goofy one with glasses proceeds to tell me that I can try the clothes on over my clothes if I want to. And all of this is their 'Covid policy'!!? Ummm me taking it home to bring it back prevents Covid!? Me touching the clothes and pulling them on over dirty clothes I already have on prevents covid!? Yeah! Big weird! So I politely and arrogantly tossed the clothes I had in my hand on top of the shelf in front of them, turned and walked out. I gave that $100 that I was ready to spend to Marshalls instead.
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September 2021 by Maggie H
Clothing is fine, but as other reviews say the customer service is just awful. I don’t know how hard it is to just be nice to people???
