Rick Case Kia is a trusted Kia dealership known for its exceptional customer service in both vehicle sales and maintenance. Customers consistently praise the knowledgeable and professional staff, highlighting their positive experiences during the car-buying process. Many reviews mention specific sales representatives, such as Josh, Ernest, and Greg, who provide personalized assistance, answer questions thoroughly, and ensure a smooth and stress-free experience. Clients appreciate the dealership's commitment to customer satisfaction, noting that the staff is friendly, patient, and never pushy. The process of purchasing a vehicle at Rick Case Kia is described as seamless, with options for various models and test drives available. Customers often express their happiness with their new vehicles and the overall service received, making Rick Case Kia a highly recommended choice for anyone looking for a new or used car. The parts and service department also receives positive feedback, further establishing the dealership's reputation for quality service.
This was my first time having my car serviced here ms brandi was a sweetheart and gave great service from the time I walked in to the time my car was done. The other staff I encountered were very pleasant as well.
November 2024
Monique is the Best Ever !! She was very helpful and professional Lane also assist!
November 2024
I went to Rick case Kia because of a factory recall on my Kia. The people here were friendly, helpful and quick.