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November 2024 by Jazmine Hunt
It was good and good customer service
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November 2024 by Sam McCullough IV
This was my first time having my car serviced here ms brandi was a sweetheart and gave great service from the time I walked in to the time my car was done. The other staff I encountered were very pleasant as well.
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November 2024 by Chris Suh
Monique is the Best Ever !! She was very helpful and professional Lane also assist!
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November 2024 by odd Felder
I went to Rick case Kia because of a factory recall on my Kia. The people here were friendly, helpful and quick.
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November 2024 by Jerome Roberson
With my most recent Telluride service at Rick Case Kia , I am super happy with the service team, merchants and the parts department. Thumbs up.
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November 2024 by K&B Custom Prints
I recently had the pleasure of purchasing my 2025 Kia Sportage, and I couldn’t be happier with the outstanding service provided by Josh. From start to finish, he was professional, knowledgeable, and genuinely invested in making sure I had the best car-buying experience possible. Josh took the time to answer all my questions, explain the features of my new car in detail, and made the entire process seamless and stress-free. His friendly demeanor and dedication to customer satisfaction really stood out. If you’re looking for an exceptional car-buying experience, I highly recommend asking for Josh!
Shikira & Family
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November 2024 by mariza0701
We had a total loss on our vehicle and decided to continue with the Kia brand since my car was 13 years old and never gave us an issue. Rick Case was our preferred dealership because of the customer service and the way they treat their clients. Our sales representative; Ernest Barber was amazing. He gave us options of the various vehicles, showed us multiple models and let us test drive some of the vehicles. We were able to go home with a few options in mind, and returned a few days later to finalize the process and purchase our vehicle. The whole process was smooth and not stressful. We recommend Rick Case Kia over any other nearby dealership and Ernest Barber as a great sales rep, who was knowledgeable, not pushy, patient and above all got us into what we were looking for.
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November 2024 by Mihail Panev
We had a great experience purchasing our car from Rick Case Kia and I believe that this was the fastest car purchase ever.
Our salesman Andrew was kind professional and helpful.
Thank you Andrew/Rick Case Kia Duluth, GA!
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November 2024 by Tomika Figueroa
Greg was so helpful and got me a better deal than I was expecting on a new car. He was professional and knowledgeable on the car I purchased. He took time to help me to learn the functions of the new car. I would recommend Greg to my friends and family.
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November 2024 by Roslyn Roy
Monique the best sale person she's outstanding I'm very grateful for her knowledge about kia cars I m extremely happy I'm going to refer all my family and friends to Monique in all my years I never met any with such patience and extremely helpful !!!
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November 2024 by Shaifaly Kheraj
We bought Kia spotage from Rick case. We loved this car, it is hybrid. We got a very good deal and Ms. Monique Kirby helped us out through the whole process. She was really patient and helpful with us in every step of the way. I would recommend her to my friends and family.
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November 2024 by Jared Rowland
The service depart is way too expensive.
23 telluride - just an oil change at 10k - $132
Thanks Rick Case for your quick response. Unfortunately, I think I would prefer to take my business to a different dealership.
It’s a shame Rick Case Kia can’t get competitive with their service pricing.
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November 2024 by Grant Smith
I had an outstanding experience with Rick Case Kia’s service department.
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November 2024 by Tamikka Brown
Monique was a great sales associate. She was very helpful and thoughtful. She mad me feel good about my purchase and was there every step of the way to answer any questions that I had. I felt real at ease with her and that says alot because dealerships make me nervous lol. I love my new car and I am grateful for all the help and service I received from Monique.
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November 2024 by Gwen Butler
I bought my car from here 5 yrs ago and Sunday night left me stranded in downtown Atlanta on the side of 400 at two in the morning. The l next day I tried to have it towed to Rick Case Kia and the service department told me I wasn’t allowed to bring my car there and then I needed to find another dealership. So I send an email to the manager and the sales manager about this issue and have received no response whatsoever.
