Stanton Optical provides a full-service optical retail experience with a focus on making eye care easy and accessible. The business offers same-day service through its onsite labs, along with same-day appointments and walk-ins for eye exams. Customers describe the customer service as excellent, friendly, professional, knowledgeable, and helpful. Staff members are noted for being nice, personable, and for making clients feel comfortable and well taken care of. Reviews highlight employees who take time to explain every step of the process, answer questions with patience, and provide detailed explanations of eye exam results. They offer recommendations on glasses and assist in selecting from over 1,500 frames, considering both fit and personal style to ensure satisfaction. Additional services like tightening frames and cleaning glasses are also performed with care. The overall experience is described as outstanding, great, easy, enjoyable, and highly recommended, with many customers stating they will definitely return for their eye care needs.