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January 2023 by James Kim
I've rented from this location twice now. Each time the check out and check in process was smooth and they had the equipment as promised. I would rent through them again.
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November 2022 by Consciously Stoned
Great service
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February 2022 by J SK
Never will I rent from this lousy ripoff place again. The condition of the truck was terrible. Gave us the most beat up old clunker, barely took us to and from. We got the truck with barely quarter tank of gas and we returned it with more but they still charged my card for fuel charge which was supposed to be deducted.
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January 2022 by Jerome BG
This location has very deceptive practices and over-priced moving equipment that is NOT compatible with equipment I purchases at 'official' uhaul locations ( like my 10-15$ uhaul brand tape gun ) . In addition the over priced boxes they sell here are NOT returnable if you don't use them .The service is extremely slow with only one person on staff to handle both uhual and storage customers . Both customers in front of me were for uhaul , had confirmed online orders and neither of their trucks were available they were forced to get larger sizes , and only one very beat up dolly was available .Lastly, the location is at the end of a short street with many cars parked on the street and only a few parking spaces available to customers on the company's property . This property is raised and there is a very steep curved hill to get to the building / storage in a uhaul truck ...one of the customers nearly hit my car driving up the hill in a truck .
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August 2021 by Francis Padron
They had no problems taking my registration at 7:30. It's a shame that they don't open at that time making your typical move that more stressful. Would give it less stars if I could.
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October 2019 by Jim Estes
System clearly does not keep inventory updated. Reserved trailer and it is not on the premises, notwithstanding the website indicating it was present and reserved for us. Don't get burned by this.....
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September 2019 by Rob Mounts
Very friendly service!! Brian was amazing! Could not be happier!! I recommend this place!!
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August 2019 by Ali No
I reserved a 20ft truck for 24hrs along with 2 different kind of dollies and a dozen furniture pads. When I went to pick up the truck, they had no furniture pads at all and only one of the dollies (the one without handles). This was a major inconvenience finding out last minute I wouldn't have these things and could not get them elsewhere for the time factor I had. Luckily, we did find the dolly with handle in the back of the truck, and we noted the back of the truck was dirty. There were a few empty drink cups, dirty socks, and lots of dirt. I had to clean this up before I was even able to move and that should not be the responsibility of the renter. Also, no one goes outside with you to check in or out. You're basically given the contract and key and then you're on your own. Would not recommend for the hassle and inconvenience.
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August 2019 by Deisy Mercado
Worst experience! Please be caution with this location. I rented one of his truck yesterday for less than 4 hrs and returned it after hours I did less than 60 miles and today when I looked at my credit card transaction they had charged me over $150 over. I called and he told me I had done 188 miles which I know that's not true, I am not sure if they used it in the morning or what but we also returned it with a full tank and he states that it was not full and charge me for it too. I called customer service but waiting for their response. Please be very caution, I was d*** and dropped it after hours instead of the morning.
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August 2019 by A Noel
I reserved a 20ft truck for 24hrs along with 2 different kind of dollies and a dozen furniture pads. When I went to pick up the truck, they had no furniture pads at all and only one of the dollies (the one without handles). This was a major inconvenience finding out last minute I wouldn’t have these things and could not get them elsewhere for the time factor I had. Luckily, we did find the dolly with handle in the back of the truck, and we noted the back of the truck was dirty. There were a few empty drink cups, dirty socks, and lots of dirt. I had to clean this up before I was even able to move and that should not be the responsibility of the renter. Also, no one goes outside with you to check in or out. You’re basically given the contract and key and then you’re on your own. Would not recommend for the hassle and inconvenience.
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June 2019 by Cedric J.
One of the worst experiences I've had .... scheduled a Uhaul for pick up at this location .... reservation scheduled for 7:30 am with U-Haul .... when I arrived no one was there and they were closed .... I spoke with a U-Haul representative they confirmed my reservation and stated the manager ( Bill ) didn't leave instructions for u to pick up the vehicle and stated I would have to come back at 9 .... when I arrived at 9:15 am .... Bill asked me if I had a reservation I said yes ... and he asked for my name which I gave .... and Bill says oh " we just gave your truck away " ... I said well Ungive it cause I had a reservation and Bill says I will call dispatch to find u a truck .... so as I walk out the building to calm down ... Bill comes outside and I asked what was the point in booking a reservation if you just giving trucks away ... Bill says well I'm working on a truck for you ... and I say in response so there's no point in booking a reservation? Bill turns his back and proceeds to walk inside ... so I asked Bill is that how y'all do customers? You turn your back on them when you are in the wrong ? Bill with no answer ... I would never rent here or store anything here ... worst customer service ever
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May 2019 by Dominique Colbert
Quick and easy transaction and the guy in charge even offered me a cold water on a hot day. Nice
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May 2019 by Tamika Alls
I have had the best experience with dealing with this u haul place. The staff was absolutly phenominal. Great place to rent from. I recommend this place hands down!!!
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May 2018 by Citruc22
Super great service, the gentleman knew his stuff and got me in and out quickly.
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February 2018 by Grey Witch
Awsome staff and affordable prices. They are always here to help!
