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April 2023 by Vince Pesce
Great service! Very attentive and courteous. I was asked several times if I was being helped. I'll definitely be using this bank from now on!
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November 2022 by Rafael Guerrero
Terrible place
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May 2022 by Kokob Weldu
Great customer service and location
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September 2021 by Richard Lorenz
No tellers. No drive through.
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June 2021 by Matt Lewis
Bank is closed.
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August 2020 by Teresa R.
Worst customer service I have ever received at a bank. Janice Brown and Theresa Tran, both managers, are not concerned with meeting customers needs. Would recommend a credit union for better service and lower fees, would definitely not recommend this branch.
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November 2019 by Brad D.
I have always received prompt and courteous customer service at this branch. I have had to make several deposits at the window and the tellers have been very helpful.
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April 2018 by Erfan Parvini
I usually don't take time to write reviews, but I enjoyed my experience at this branch so much that I kinda felt obligated to write one! I had to make several separate check deposits, and my teller, Niloo, was really respectful, patient, and quick at the same time. Also, when I finished depositing and was heading out of the bank, Alena, the branch manager, came up to me and asked about my customer service quality which honestly meant a lot to me.
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November 2017 by Mary Waters
This is a dreadful bank. The manager is awful, fake nice but really doesn't know what she is doing, Elena or Alena. All the people in there need organizing and I don't think they are trained right. The manager made me come back cause a paper wasn't signed she needed and the banker person I was talking to said she misses a lot. I decided not to open the account, it's gonna have fees if I don't keep a big balance and they don't do the echecking or ebanking anymore. When I went back Alena comes in huffing and acting like its no big deal but I drive in from Conyers some days for work and its real far. The people in there need dress code too Alenna had a skirt too little or short and the blouse was falling off the shoulder so everybody got a bra view. I know she was moving real fast trying to hurry but that's kinda bad and the teller line looks like they want to be anywhere but there. Kinda sad, ATM is always broken too, I'm going to chase.
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December 2016 by Steven Schumacher
Super slow service; they never have enough people to help when there are a few people in line; often managers just stand around & apologize that the line is long, but don't go behind the counter to help. Never coming back...
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October 2016 by A M
By far one of the worst Bank of America branches around. Be careful what time you arrive because this bank can't handle a line. The ATM is consistently broken forcing customers inside. At 1PM you are likely to be hassled by a poor "relations banker" who is under absurd pressure to make "sales". Â Management...Alena Anton is in charge here and her cold, condescending attitude really makes me want to take my money out. She pushes sales and ignores you when you don't want to run and sign up for everything she is pitching. She has made mistakes before according to employees and pushes them endlessly to "hurry up". She is in entirely too much of a hurry to be in banking. Banking takes TIME. Her attitude is terrible and if you have a question she just looks at you blinking her eyes daring you to ask again. The other tellers are nice, but they don't have decent direction in this arena. The bank is really old and overall there are better branches. I was shocked by the customer service here.
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August 2012 by Kimberley Toliver
Okay service..... not fast enough
