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March 2024 by Casey Darden
Food hot and
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March 2024 by Sunflower Foodie
Our server Martin was everything!! We enjoyed our early dinner, drinks and a few college tournament games.
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March 2024 by Katelyn Gardner
I ordered food from here on the mobile app. I got the Buffalo Ranch Chicken sandwich meal and the triple bacon burger meal. We had modified the entrees for them to have no lettuce and tomato. Order was supposed to be ready at 11:10. When I got to the restaurant, there was no one there to greet me, therefore I was waiting 10 minute just to speak to someone to give me my food. I finally got my food and when I went in the car, none of the items were made correctly. So I went inside to have it remade. Waiting for another 15 min just for them to give me the same food back. I didn’t notice till I drove back home. So now I gotta drive back to get the correct food I ordered and I now I’ve waited 2 hours for my food.Also, the machine the store has for to go orders does not work. I witnessed 5 people try using it and did not work even though their food was in it.Will not be ordering to go from this location ever again.
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March 2024 by Brandon DePalo
It's a bdubs. You know what you are getting from a food perspective. From a service perspective, I sat at the bar and it took 30 minutes to even have my existence acknowledged. Once that happened I got a normal level of service. This was strange. It was busy but not slammed. The food came out slow but was hot and fresh.
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March 2024 by Miss. Dede
THIS PLACE IS UNPROFESSIONAL!!! CORPORATE IS THIS HOW YOU RUN YOUR FACILITY?!
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March 2024 by Cesar Douvons
Waited over an hour for my pickup order. Wings were cold and dry. Tons of door dashers and other customers crowding the pickup area. At one point an employee came out, stared at us, and left the building.
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March 2024 by Aaron Miller
I was seated at a booth and was given a menu, then completely ignored by staff as if I was invisible. The couple behind me received service at table multiple times. I use to wait tables.This is completely unacceptable.
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March 2024 by Justin Horton
Atmosphere is great for sports but extremely poor service. Kitchen, bartenders and wait staff were all terrible. It was bad the first time, gave it a second shot but will never be back.3/11/24 - I’m not filing out more information to tell you how bad your service is. You guys can figure that out.
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March 2024 by williamjamespitts
This place is truly unmanaged. Trash strewn around the dining room, food literally cold that should be hot. Wings tough, over fried and small. Everything took forever! Literally had my entire family frustrated and nearly fighting with one another.It’s sad because the company spent millions building this place and if it were managed well, it would be incredible.
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March 2024 by Ravindra Jaiswal
Pathetic service, dirty washroom, ordered food using their CHOICE menu and waited for hours but didn’t get complete order. They are only serving those giving orders to waiters. I visited with family but was very disappointed. We will never visit place again.
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March 2024 by William P.
This was one of the worst experiences I've had in a long time at a restaurant. Trash was strewn about the dining room floor. Tables left unbussed the entirety of our dining experience. Nachos came out and the cheese sauce literally was like it just was pulled out of the walk-in. Service no where to be found. Every beer foaming to the top while the bartender poured 10 beers worth for each beer. Food - 1/10 stars Cleanliness - this place should be shut down Ambiance- build out great, but can't enjoy when everything is gross Service- why is there a table in the dining room that is the "servers table"? Literally watched 6+ servers eating and hanging out at this round table near the restrooms while the dining room was full. What's going on with the management and leadership with this chain? Every location is very poorly rated.
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March 2024 by Emily N.
When Markus and I walked in, there was no host or sign to state that we could seat ourselves! After waiting and having no one greet us, we decided to sit at the bar. We were greeted by Tee the bartender and she also stated that Kellie was also bartending. We ordered through Tee because the app wasn't letting us order as the bar code would allow. Came to have some wings and drinks with Markus and my other friend Shannon. After we ordered the first time for Markus and I it came out in a timely matter. And drinks were always made well. Shannon arrived and ordered through the same way Markus and I did. However, the back of house had some timely matter due to a complication. The food did come out and was warm and good of taste. We spoke with Daryl and he approached us with knowing we wanted to state good and just an issue with time of food coming out when he was not occupied. Overall Tee and Kylie helped behind the bar and made sure we had an overall good time.
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March 2024 by Nikki S.
Very poor service and horrible food! I was there yesterday and the wings were so hard and over cooked, I could not even bite into it. Wings were hard as a rock. I spoke to the young man that was there about the order and they were so busy and behind in orders I had to leave. I tried calling once i got outside hoping I could get a manager on the phone and no answer I was sent to voicemail. i then called back an hour later only to speak to a staff member that was not a manager who continued to advise on the situation themselves after asking to speak to a manager 3 times. I was then placed on hold for the third time which the phone either disconnect or was hung up. At that point I did not have the energy to call back. Not happy with service or food.
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March 2024 by Mr Rogers
They just never have it right at all. The place is to nice to have such terrible service. My food was cold and terrible twice. We left the food and still paid smh. The crazy thing is they pushed payment through without me acknowledging it. With there own tip included. Not cool at all.
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March 2024 by Quintin King
Take out is horrible slow
