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November 2023 by First Last
ATM is never working when I need it. Very isolated and no sense of security around the atm. Would’ve been nice if it was in the front and accepting deposits :/
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August 2023 by Samantha N
Horrible customer service. Will not be back to this branch.
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June 2023 by shervin karimkhanzand
These banks are just a joke they hire one banker for a Friday which is a busy day and there is 3 people behind the counter on their phone talking to each other but they just don’t want to take car of customers otherwise they would hire more people so customers don’t have to wait for an hour these banks make so much money from customers that they can easily afford more employees but yet they make customers wait and have no respect for their customers imo, I waited an hour and they didn’t help me this group at this bank needs to be written up for not helping customers, poor management
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April 2023 by KAT L
You can walk in, yet you will have to play the wait game & still not guaranteed you'll be able to meet with someone.I was able to make an appointment with one of the Tellers to meet with Cameron, a private banker the following day. We discussed opening a new business account & his engagement & insightful service was great.There's a total of 3 ATMs - one inside & two out. The branch is located at the Ashford Dunwoody and Ravinia intersection.All the employees were welcoming & friendly.
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March 2023 by Kathryn L.
I originally came in without an appointment & was told by one of the Teller's only one private banker was on site & fully booked for the day. She made an appointment for me for the next day.My meeting was with Cameron as I wanted to discuss opening a new business account. His engagement & insightful service was exactly what I was seeking.You can walk in, yet you will have to play the wait game & it's still not guaranteed that you'll be able to meet with someone. All the employees greet/speak to you upon arrival & leaving. There's 3 ATMs, one inside & two out. The branch is located at the Ashford Dunwoody and Ravinia intersection.
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February 2023 by A F
I had a great experience here opening up my accounts. Very happy with the service.
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January 2023 by Reeves L.
1/7/2023 - I came in to open a checking account 2 days in a row. The first day I called and she lady said that I could make an appointment or just come up. I came up and she says that they are booked for today and absolutely no one was in the back besides the people at the ATM.I came back 1/7/2023 with 3 people in the bank and tried to open an account. She said that they were booked again. I don't know who she was but she was a heavier African American woman. As soon as you walk in she's on the far left. She was highly rude and very unhelpful.
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September 2022 by S
So grateful for the great customer service by the ladies at this location. I came with a difficult request for a bank statement from 2014 (banks are only required to keep 7yrs back). The ladies made their best attempt to retrieve the statements and fortunately were able to assist me. This was a huge help and I appreciate that they went above and beyond to assist me.
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April 2022 by Lenetta H.
What can I not say about this bank!!!The staff especially Ms. Reyna and Ms. Natasha is so friendly and welcoming, When I say welcoming.They greet me by my name as soon as I walk into the bank. The manager Ms Onymye is hands on, she's always hands on and nit just sitting behind a desk or brushing customers off to her staff. They all seem to work together like a family from what I have seen, and that's every time I visit. My personal private client banker Mr. Cameron is very knowledgeable,and is always willing to help guide you in right way (;towards Financial success). I love chase!!! And placing the right people to work in this one Awesome banking center is what make it a 5 star center. Thank you all for your hard work especially through this hard times , just showing up to work is a plus, but Showing up with a great attitude and making people feel special is a wow experience and that's every time I walk in Ms. Lenetta
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March 2022 by S H
So grateful for the great customer service by the ladies at this location. I came with a difficult request for a bank statement from 2014 (banks are only required to keep 7yrs back). The ladies made their best attempt to retrieve the statements and fortunately were able to assist me. This was a huge help and I appreciate that they went above and beyond to assist me.
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February 2022 by Shani H.
So grateful for the great customer service by the ladies at this location. I came with a difficult request for a bank statement from 2014 (banks are only required to keep 7yrs back). The ladies made their best attempt to retrieve the statements and fortunately were able to assist me. This was a huge help and I appreciate that they went above and beyond to assist me.
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February 2022 by N Master
Chase is my main go to bank and this location is no exception, the employees are great and the manager is very helpful, the lines be busy during the peak hours but overall experience was great.
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January 2022 by Bri N.
I usually go to this location often but today gave me more reasons to stop. I had a transaction that was super simple but because of inattentive and negligence of this bank representative, it is causing me to delay other business that was critical for today. Please just moving forward, have your tellers ensure accuracy of a transaction before assumption
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January 2022 by nirc
Reyna is horrendously rude and unprofessional. I came here to make a deposit and I was met with a harsh and judgmental tone and attitude. Will not be coming back here again, considering switching banks entirely.
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November 2021 by Jonathan Boyd
Onyinye was exceptional! She got my concerns resolved and exhausted every option possible to make sure I left her office with a smile. Highly recommend!
