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November 2023 by meleeze ahmed
My experience at this Mattress Firm was nothing short of excellent. My husband and I came in 30 minutes before closing and didn’t leave until we picked the perfect Mattress. Laney gave top tier customer service. She was very patient, helped us decide, and answered all our questions and assisted us well past closing. If anyone is looking for someone with great knowledge about Mattresses and looking for someone to NOT haggle you, go see Laney at the perimeter Mattress Firm.
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November 2023 by John Councilman
Katrina was exceptional. We stopped by just to try a mattress in person since we were looking and in the area. Katrina helped us find the perfect mattress and base for us with no pressure. She was very knowledgeable, not pushy, and knew what she was talking about. Happy that there were many brands to look at.
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November 2023 by Steve Smith
Great service. Knowledgeable and spent a lot of time helping us find the best mattress for our needs. Exceptional experience.
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November 2023 by Britney Lewis
Laney was amazing!!! Made the bed buying process so so so easy. Thanks for everything today. So excited to try out the pillows tonight
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October 2023 by Jay
Laney was phenomenal. She was patient and extremely helpful in answering all my questions. So much so that I purchased two beds, not just one. Highly recommend this business and definitely ask for Laney.
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October 2023 by John Jason
Great Customer Service. Ended up getting mattress and sheets. Great value you just can’t beat shopping for a mattress in a brick and mortar!
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August 2023 by Barbara Obrentz
Laney was professional and knowledgeable l. She gave us information on how to file a warranty claim which we have just done. I recommend her highly.
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August 2023 by Victoria
Laney was outstanding. Took lots of time with me and really helped me find the best mattress and the best deal possible. Highly recommend!
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August 2023 by Mahogany Rogers
Great service! Laney was awesome! Thanks for helping my mom sleep better at night!! I’ll be back to purchase my mattress soon.
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July 2023 by Sheketa Taylor
Leslie was very knowledgeable on the mattress and patient with me. I wasn’t sure on which brand to go with, she carefully explained the difference to me and suggested what would be the best fit.
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July 2023 by Mary Moore
Leslie was extremely helpful finding my dream king size mattress. Wonderful service and I was able to stay in my budget but still get exactly what I wanted!
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July 2023 by Jyoti Shrivastava
Leslie was amazing! She is very knowledgeable and informative. She guided us for the best product based on our needs. Stellar customer service!
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July 2023 by L K
Positively extraordinary customer service . Thank you to Ms Leslie, she was an absolute Angel. She helped us pick out exactly what we needed and had patience to explain the different options and the mattress was delivered on time and there was great communication from all angles from beginning to end —- Texting , phone , email. It couldn’t have gone any smoother if we had planned it ourselves Purchasing from Ms Leslie was way better than ordering online. I knew she was a phone call away and if there was any issues she would help but there were no issues at all and the delivery guy was super kind and respectful. He was right on time and even gave us 2 courtesy calls the day of.Thank you ? perimeter Expo Mattress Firm and special thanks to Ms Leslie for her help and getting us a great price as well . God bless
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July 2023 by Steven C
We went in determined not to be up sold. We were up sold. But in the nicest way possible. Katrina was our salesperson and had us test the mattress we researched. It was fine. She showed us an alternative for the same price just we could compare. And then she gave us a third choice and she was very clear and upfront that it was higher end. So we tested it and the truth is it felt much much better than the other two. You get what you pay for for a reason. No tricks. Just pure consumer truth. Knowing that the higher end was not exactly in our budget, Katrina applied as many discounts as she could. Even then, she was willing to make it right for us. We agreed on a very comfortable price. Amiably and without hardcore haggling. And no pressure whatsoever. We were planning to go to another store to compare and she knew it and she guided us online through a comparison. We decided she earned and deserved our business. And we did love the bed. It should arrive tomorrow. Mattress Firm should give Katrina a promotion!
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June 2023 by Ashlean Kaye
Leslie was a great help, although it was over text message it felt as if I was right in store. She was very patient as it took me a few hours to make up my mind but she listened to what I wanted, asked a few questions and was able to pull up 3 mattresses that best fits my needs. She was such a good help I had to get the best one she offered because how could I not? I hope it feels just as amazing as described and I can’t wait to get my bed. Thank you so much Leslie, you are truly the best!
