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March 2021 by Meagan F.
I'm a long time Regions customer and will continue to be one at other locations, but this branch is the worst. I went in December 2020 to close out my safe deposit box. I called ahead and still had to wait outside for 30 minutes before being let in. No other customers were inside at the time. I cleaned out my box and when it came time to close out the account, the teller realized she LOST BOTH MY KEYS. It took her 45 minutes to find them- she had stuffed them in a drawer. Then she couldn't even close out the account because she didn't know how to do it. She told me to return another day; I still haven't closed the box because I do not want to go back there. In addition, the only other person working that day was on a personal phone call to another employer scheduling an interview. The utter lack of professionalism at this branch is astounding. Bank elsewhere at another Regions branch, but not here!!
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January 2021 by Tyler F.
I set an appointment for the last 3 days for 10:00 to retrieve some paperwork for a legal matter and have been met with nothing but a lack of compliance, rescheduling my appointment multiple times and even laughing at my face as I waited patiently for 30 Min in front the door, it's been 3 day and at this point it is an obstruction of my case and I am forced to file legal papers to retrieve my information, this specific location is always giving me hard times and furthering my inconvenience, I had to call and wait on hold I order to be told that they where rescheduling my appointment which means they would have left me outside waiting with no intention of serving me if I hadn't taking the initiative to call and check on an appointment that they where supposed to honor, I'm leaving this review to advise anyone with a regions account to use one of their other branches for service, the Roswell branch are much more pleasant as well as the sandy springs branch, but the MT Vernon Rd regions in ATL is the worst in terms of punctuality and effort
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November 2018 by Paul B.
The staff at the Dunwoody Regions Bank rush transactions and it is quite difficult to tell who the manager is. They seem more interested in helping the next person in line than me. Even then, "help" is a relative term.
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April 2018 by Kris Zumbro
ATM never works
