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“This place is great! I had a concern and it resolved in less than 24 hours fantastic customer service. I can’t remember the gentleman’s name who helped me but he was great! Thanks for the help!!”
“Dave Dave Dave and This location has been a blessing to my family for over 5 years and I am very thankful for this location keeping our Belongings in the same way we brought it in. Clean location amazing staff!!!”
“Best truck rental service! They called me a day in advance to confirm my reservation, and every staff member I met was super nice. The truck was clean, although the lock didn’t work — but overall I’m still very satisfied.”
“The storage facility is in a very convenient location, easy to get in and out of. The on-site staff is very accommodating. I asked them to show me a couple of the units so that I can decide which one I wanted and they were very happy to do it. Their checkout system is done via video in the lobby and you get the same rate as the online rate Sam assisted me in checking out and she was lovely. You do get a discount if you have homeowners insurance so come prepared with a photo of your declarations page. Overall, it’s been a great experience”
“Had a great experience today checking out a U-Haul virtually with the help of Bradley over at Midguard Self Storage. He was super professional, friendly, and made the whole process quick and easy. Really appreciated how smooth and efficient everything was—thanks, Brad!”
“I had an amazing experience with Taylor and Jordan — they were both professional, friendly, and incredibly helpful from start to finish. Their attention to detail and willingness to go above and beyond made the entire process easy and stress-free.
And of course, David deserves a special shout-out. He truly is the greatest! His expertise, kindness, and leadership tendencies shine through in everything he does. You can tell he genuinely cares about his customers and his team.”
“Hakeem was knowledgeable, quick, and provided great customer service with a smile. To his manager, please give this man a raise. He was helping two customers at the same time. Did I say with a smile ?!!! This location by far is the quickest service provided when getting my annual emissions testing done. Thanks!”
“Great rental company, they have always taken good care of us and always have what we need, when we need it. Have done business here for years and will continue to do so!”
“I had the pleasure of renting a uhaul from here today and Jay was amazing! He was very nice & professional, the process went very smooth. I’ll definitely be returning to this location.”
Open 24 hours
280 S Atlanta St #100, Roswell
Truck Rentals
“This was likely the best rental experience I’ve had, ever. I arrived at the rental location, logged into my Fetch account and unlocked the vehicle. The van was very clean and even smelled nice. I will recommend this service to anyone who is looking for hassle free rentals.”
“We had the best experience we have ever had. The site was in a great location, easy to find. But what made it awesome was how quickly we were able to get the truck. Many of my other experiences with U-haul felt slow, unorganized and painfully long. I had to schedule 1-2 hours just for pick up. This one we were second in line and still got in and out in 10 minutes. I appreciated how kind and competent Keem was at this location. He just did a great job and was knowledgable and helpful. We even reached out to his manager and told him what a great job he did and how impressed we were with the service. The manager was working, helping customers, and stated how important it was for him to provide quality service. I was very impressed. I wish all Uhauls were like this. ***Bonus we loved getting a newer truck to pick up and deliver my aunts brand new couch!”
“I have rented from this location for years. They accommodate and make it happen for you. They are top notch and professional. Thank you for all the years of Rentals from trucks to trailers”
“⭐⭐⭐⭐⭐
Outstanding Service at Penske – Norcross, GA
I had an amazing experience with Penske Rental in Norcross, GA, thanks to the extraordinary help from Mr. Andrew C. From the moment I walked in, he guided me through the entire rental process with professionalism and patience. I wasn’t sure what size truck I needed, but Andrew took the time to explain everything clearly and recommended a 16-foot truck for my 2-bedroom move. He was absolutely right — it was the perfect fit and surprisingly easy to maneuver through apartment complexes.
His knowledge, friendliness, and attention to detail made what could have been a stressful day feel completely manageable. If you’re moving and want expert guidance and great customer service, ask for Andrew C. at Penske Norcross — he’s the best!”
“Phil from tool rentals is THE BEST! He is such a pleasure to work with. My business relies on suburban rentals heavily, and it is a pleasure to work with them. Especially Phil!”
“Tim assisted us with a great attitude and understood our concerns, gave us advise and resolved what we needed effortlessly. He is a great asset to the business and shows he cares for his customers. Very pleased with his service.”
“The customer service is top-shelf and friendly. I get discouraged when I am sent to a different location, because it may not have the vehicle I need. This location is my favorite to rent from!”
“Justin was so incredibly helpful! We had an issue with a truck from another location and he saved the day. Very knowledgeable and great customer service. Highly recommend this location!”
“The parking lot was a little stressful but Kathy was amazing and very awesome at her job. Rented a 10ft truck, she made it as painless as possible. That was a very comfy truck too! Well taken care of. Would absolutely rent from them again!”
“I recently used U-Haul In this location for a move and I couldn't be happier with the service I received. The staff was friendly and knowledgeable, Valentina is amazing making the rental process quick and easy. The truck was clean and well-maintained, and I felt confident driving it to my new home.I also appreciated the flexibility of U-Haul's rental options, allowing me to choose the size of truck that best suited my needs. The prices were competitive and there were no hidden fees or surprises.Overall, I highly recommend U-Haul for anyone in need of a reliable and affordable moving truck rental. Their excellent customer service and well-maintained vehicles make them a top choice for all your moving needs.”
“Wynn, Melissa, and Lauren (855 Northern Ave. Clarkston, Ga) have the #1 uhaul store in my book!!! I came in to rent a truck and noticed that my account had been tampered with. They helped me to figure out how to escalate it to the appropriate department in corporate. I have always had a pleasant experience coming to this location. I call myself a frequent flyer because I used them for ALL my moving/storage needs. Excellent customer service, empathetic, and genuinely caring for each customer's need. I can't thank them enough for all they do when I'm there and I need to rent.
Martha, via the eAlert department, was very kind and empathetic to my identity theft. She made sure to take an extra look to see how I could rectify my account. properly. She went above and beyond what was expected, considering the first time I spoke with someone. He was very disconcerning, nonchalant, and just downright rude. He acted as though he didn't even want to be at work. Must less, help me with my situation.
One bad apple doesn't spoil the bunch in my eyes. Thank you to Wynn, Melissa Lauren, and Martha!!!! You guys are the best!!!!”
“This place is fantastic, and the people who work here are the reason for that! They really helped me work through a tough situation this week after a nasty car accident and I really can't express enough gratitude to Kelly and the rest of the team for how graciously they treated me! Whether it be for storage or uhaul needs, this is definitely the place to go!”
“Excellent customer service! I made a reservation and needed to move it to an earlier time. Harold was pleasant and helped me out with no problem. I will be returning!”
“Stop by this morning to ship off some things, I didn't know how to print my label off, but Joshua was kind and helped through the process of printing out my label and shipping my stuff off. Thank you for your help”
“Drop off was great! The woman at Priced To Go who helped me was so nice. I walked in and she immediately said hello and helped me through the whole process. It was a long day of moving, and to drop off so easily and quickly was such a relief.”
“First time using U-Haul for move since I was moving far , the experience was very easy and the price is affordable and everything fit !!! Also the guy tht works there was nice and helpful !!!! Recommend them for sure !!!”
“They took my reservation over the phone, and had the 16' box truck ready to go within 45 minutes. Enterprise rental left me in a bad stop, but these guys took care of our business needs.”
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“I've used this U-Haul location lots of times. Really nice owners. They stay busy, so don't miss your pick-up time. Always an easy process. A bit smokey inside, but we're not inside for long.”