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February 2024 by Just Me Trice
Amazing !!
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February 2024 by Jahniah Daniels
Darren at the AT&T store in East Point is absolutely amazing! He went above and beyond to help me resolve some Internet issues with my phone. Despite the Apple Store assuring me that there was nothing wrong with my phone, the problems persisted. Darren came to the rescue and suggested transferring my services to another phone on my account that I stopped using due to damage where you insert your charger. However, the other phone was completely dead. Without hesitation, Darren found a way to charge the dead phone and meanwhile, he managed to fix the Internet issues on my current phone. His fast, friendly, and determined approach to customer satisfaction was truly impressive. He even sold me a portable charger so that the dead phone could be used again. The entire staff, including the security lady, was incredibly kind and helpful. I will definitely be returning to this AT&T location for all my future needs. Their top-tier customer service is unmatched!
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January 2024 by Jade Brooks
Shan and Nard did an amazing job and I was highly satisfied with my service
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January 2024 by Anthony Wiley
Store Manger Nard New allows his employees to change accounts without customer consent! Very rude if you can; try to do what u can over the phone I don’t trust this location it’s been 3 days with my account locked because of their error and no apology
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January 2024 by Sm Franklin
I always come in Nard always take good care of me
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January 2024 by Reva Johnson
Nario was the most professional person that I’ve encountered since the opening of this store. He was knowledgeable of his product, got me in and out, and very informative. I also appreciate him walking me through a few things to save storage on my phone. He’s definitely the AT&T DIFFERENCE, with Top TIER customer service!
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January 2024 by Fritzie Carr
I would like to correct my survey entry entered on the services provided by Darren. I clicked the wrong rating mark. It should have been a 5 star rating. Darren provided excellent customer service. I do aplogize for the entry error. Thank you
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December 2023 by K. Kennedy
Great management team [Ron] and professional associates [Karriem] at the Camp Creek location.
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December 2023 by Cindy
Vicki meets you at the door with a smile and quickly provides you with a Associate to help you. Corey and Shan has great customer service skills and is very knowledgeable about all plans and products. The overall experience was EXCELLENT!
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November 2023 by Margo Beshears
Ronnie and Shan give me the best experience I have ever had at a CORP STORE. TheProfessionalism and catering they provided IS impressive. They deserve this review to show others that good costumer service means a lot and goes a long way. I will always come back to them because of the experience. THANK YOU! THANK YOU!
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November 2023 by D'Joane McCorkle
Wanted to take the time to give kudos to one of the AT&T retail associates, Karriem. I went into the store earlier today initially looking to upgrade my iPhone. After consulting with Karriem, he enabled me to make an informed decision regarding my current device. I truly appreciated Karriem's insight and professional demeanor.
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October 2023 by Jatonna Wesley
As soon as I walk in the door, I was greeted and told that I would be assisted shortly Jenny assisted me with my phone upgrade and Nard was very helpful in completing the transfer of my phone to the new one. He was very knowledgeable and helpful. It took a little long for me, but everyone constantly checked on me to make sure that I was assisted and made sure I didn't need anything while I waited I really appreciate the friendliness And helpfulness I was given Thank you
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September 2023 by Reece Powell
It was not us that went into the East Pointe, GA store and charged over $750.00 worth of accessories to our account. When I called them after receiving the email notification of the purchases, I was told there was nothing they could do and referred me to the Global Fraud Department… which can take up to 30 days to make a decision. Meanwhile, will I be responsible for paying for someone else stealing and making me responsible? This store should apparently be avoided.
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September 2023 by Team Jess And Coby REALTORS
The fast talking guy with dreads finessed me. He sold me the new line so he could get the credit for the sell of the new line, but instructed me call customer service to get the phone working properly. Soon as I left the store the phone stop working which is what he said. I found out he has the same ability to provide the same service that customer service provided,. 45 minutes in the store. 1 hour on the phone.
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September 2023 by Keith Davis
Darren is the best. He was extremely courteous, knowledgeable, and professional. He also offered fast, friendly, and helpful service which made my experience very rewarding ?
