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“This place is amazing… Ask for Mr. Rob because he has professional customer service skills and he was able to explain my warranty for my battery to mein a way that I could fully understand. You really know how to treat your customers Me. Rob, and thank you for your kindness”
“Thanks Michael and Sidney for providing excellence in customer care and service.
I appreciate the attentive care and your attention to detail that ensured l departed with the correct product for my solution.
Well Done.”
“The staff this morning went above and beyond to make sure I left with everything I needed and for the best price.A big thank you to Tony,Dee,and the manager for making that happen!”
“My battery died unexpectedly in the middle of the day, so after getting a jump, I pulled into O’Reilly Auto Parts hoping someone could help.
The two women working there were incredibly kind from the moment I walked in. They explained my battery options, and after I made my choice, Miss Shak took it from there. She went out into the heat and installed my new battery herself.
What struck me most wasn’t just that she changed the battery—it was the way she did it. She worked with such confidence, grace, and professionalism, never once acting like it was an inconvenience or that she was bothered by the heat.
That’s what real customer service looks like.
In a world where we so often hear about the negative, it’s people like Miss Shak who remind me that there are still genuinely good people who take pride in helping others. She turned what started as a stressful day into one that restored a little of my faith in people.
Thank you, Miss Shak, and thank you to the team at O’Reilly for making my day a whole lot better.”
“Kevin the manager was absolutely fantastic! He was quick and efficient and made sure to do all he could to assist me. I will definitely be back as long as he is there!”
7:30AM - 9PM
605 GA-138, Jonesboro
Battery Stores
“Five stars aren't enough! This O'Reilly Auto Parts location is truly exceptional, and it's all down to the fantastic team.
First, the entire store was incredibly clean and well-organized. It's clear that Store Manager Amber runs a fantastic operation, as the professionalism and positive atmosphere are visible everywhere.
More importantly, I need to recognize Jacob, who provided some of the best customer service I've ever received. I came in struggling to correctly diagnose a complex issue with my car, and Jacob took the time—patiently and knowledgeably—to help me figure out the problem. His expertise was invaluable and saved me a potentially expensive trip to the mechanic.
Thanks to Amber's leadership and Jacob's technical help, O'Reilly has earned a loyal customer. If you need parts or, more importantly, expert advice, this is the place to go”
“So quick! I called before I came and when I got there he went right to work! I did nothing and it took less than 15 mins!! Someone recommend this business to me and they did not disappoint!! For any battery needs come see the BatteryMan!!!!”
7:30AM - 9PM
5549 Old National Hwy #1, College Park
Battery Stores
“My experience at Old National Highway was great! The representative name Sandreen Was very professional and knowledgeable of the parts and products in the store. She was extremely patient with me for I can sometimes ask a thousand questions.”
7:30AM - 8PM
3050 M.L.K. Jr Dr SW Ste C2, Atlanta
Battery Stores
“Nicole and Manager Ebony were an outstanding team at the MLK location. They were courteous, patient, helpful, and carried themselves with a professional yet personable touch. No long waits, exceptional phone etiquette, and consistently attentive service. This level of care in the community is truly appreciated and reflects beautifully on the brand. A genuinely pleasant shopping experience!”
“Sales personnel Isabella greeted me as soon as I walked into the store. She was helpful in identifying the batteries both of my watches needed and changed them out. I wasn't in the store more that 5 minutes. Thanks for a great experience Isabella!”
7:30AM - 9PM
6437 GA-85, Riverdale
Battery Stores
“I had a great experience at this O’Reilly location. After spending about 40 minutes calling and driving around to different auto parts stores, I finally came across this one and was helped by Marlon. I explained that my brake light was out and that I had a replacement bulb from a pack I previously purchased at another O’Reilly.
Without hesitation, Marlon offered to help me install it. When he removed the light, he noticed there was water inside the hub and explained that while he could replace the bulb, it would likely blow again because of the water. He recommended replacing the hub to properly fix the issue.
I purchased the hub and returned once it was available, and Marlon took the time to replace it for me as well. I truly appreciate him going above and beyond to help solve the issue after I had already tried several other auto parts stores. Great customer service and very knowledgeable. Highly recommend this location.”
“Great Store , Clean , great customer service .Store Manger Was Great ! very helpful , helped with my parts even took a look at my car to tell me exactly what was wrong with it !”
“Rome had excellent customer service …I walked in needing help with my car lights he looked it up
And helped me quick and fast…when I visit Atlanta again definitely returning to this O’Reilly Auto Parts”
“I was passing through Georgia and just so happened to have car trouble. I gave them a call and Mrs Jill answered the phone. She was really sweet and understanding. She went above and beyond to help me. Jacob was very helpful helping me find parts. (I’m not really car worthy) excellent workers!!”
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“The new manager, Marlon, was amazing!!! Prior to coming to O’Reilly I went to another auto parts store out of convenience and immediately regretted my decision. I left and googled the nearest O’Reilly’s. Marlon went above and beyond to help me and treated me with kindness and like a valued customer.”