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August 2024 by Lashai Moore
India was amazing and very knowledgeable about the business
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August 2024 by Valice Lattimore
Another day, taking care of business. It's always clean and quiet at this location.
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July 2024 by Dennis Ferguson
This facility locks/closes at 5pm on the weekend and 6pm during the week. That wasn’t announced upon renting. What an inconvenience! Wouldn’t recommend Public Storage.
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July 2024 by Sir Ty Lattimore
This was the most difficult and stressful experience. My gate code does not work. From having my information wrong to gate access hours being incorrect online. I sat an waited to gain access to my unit. From 6 am on the gate access didn't work. Security did not answer. Stealth Monitoring does not have an account with them. The customer service line is not answering. I can not wait to end this situation and it is literally day 2.
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June 2024 by MEMPHISPRAISER
Shalesha was very professional and attentive to my renting needs. I was on vacation from Memphis Tn and had forgot to pay my Bill. I pulled into her location of 1790 East Woodberry and she promptly assisted me in setting up my last minute payment on my account. BRAVO SHALESHA BRAVO.
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June 2024 by Chante Johnson
Today I helped an elderly friend clean up a rat infested unit for the 2nd time within a year. I must add that she's a very neat/clean person. Thank God she's preparing to move. Rat dropping were everywhere. There was damaged clothes and papers throughout her unit. I would NEVER wish this for anyone. And they have the nerve to charge over $300.00 dollars and go up on the rent. Please believe the negative reviews. POTENTIAL RENTERS BEWARE...YOU HAVE BEEN WARNED!! The only positive thing I have to say about this facility is that the one female employee was friendly
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June 2024 by Debbie Harvey
This is the only Public storage location I would use.
The manager is an incredible asset to this company. She is kind, professional and efficient.
She takes pride in her facility. I think she deserves a meritorious raise.
Please send this woman to a five star restaurant once a month....on vacation....send her to a beach that has sand that looks like sugar.
Excellent customer service is hard to find on the South side of Atlanta...
Public Storage...thank you for hiring her..I think her...Shareka..she is simply the best...everyone before her.....seemed to hate the job and your customers.
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December 2023 by Ceo Dread
Best location if you ask me and the property manager Shalesha is the reason.Thank you Shalesha you the best!!!!!!!!
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December 2023 by Briana Garcia
The Property manager working here today was rude over the phone, did not seem like she wanted to help me. At the end of the call I thanked her and she hung up.
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December 2023 by Maya Gordon
They steal from you after they unreasonably increase your rent not even a month after the so called free or $1 month
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November 2023 by Chaun Fitzhugh
My storage unit had been attacked by rats. I had to throw out very expensive pillows and my California king mattress along with bags of clothes. The dead rat was actually found in the storage unit. No one here is helpful at all. No one here seems to be responsible for anything. Maybe other Public Storages are better but i actually have no idea how this location has 4 stars. It’s disgusting. And when we first signed up with this storage unit they took the rent from our acct. claimed they didn’t have it. We then showed them the deduction from our acct and was just told there’s nothing they could do, asking us to pay it AGAIN. Then asked us to re sign up for auto pay after the incident. (Who would be crazy enough to do that???) Please do not rent from here, if you care about your items or expect good business practices.
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October 2023 by NOS TRADAMUS
I visited this location to find out if I can store my car..... To my surprise they do have storages for cars as well...... Very impressive
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October 2023 by Matishia Stegall
Rude employee's
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September 2023 by Dametria Price
Great time and service
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September 2023 by Carlos Rodriguez
That place steals a lot from time to time, they look at the open storage
