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April 2024 by Kierra Mcfarland
Great customer service need a pay increase best storage place I have been to
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April 2024 by Julia Casey
This storage unit facility is really, really clean. Arielle and Natasha are very welcoming and know their job. I was in and out so fast! I would return here.
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April 2024 by June Marella-Luce
Walked in, was immediately greeted by staff who were present, not taking other phone calls (another staff person was handling them), taken by cub car to look at available units and helped quickly and professionally. So wonderful to be heard and cared for.
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April 2024 by Mike Rossi
Incredibly helpful staff. Walked in with an idea of what I wanted and walked out with a great deal on a nice unit in 10 minutes. Couldn't be easier!
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January 2024 by Teresa Wright
I noticed while waiting Arielle was dealing with a very difficult customer that was very rude. She kept it so calm with this customer and still answered all his questions. I take my hat off to her. She was amazing. She also made my rental process so easy and fast. I know my goods are safe with her. She’s amazing!!!!
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January 2024 by Michelle Cooper
I have been using Life Storage for over 8 months. I never had an issue with accessing my storage. Love the fact that it is gated and secured. Arielle at the front office is always friendly and very helpful.
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January 2024 by Tiana Williams
The staff’s customer service at this location is superb! The process was smooth. Arielle was very pleasant and professional.
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December 2023 by Dealdra Benson
Nice welcoming atmosphere. Awesome Customer service experience. I would definitely recommend Life Storage to everyone . Arielle is an Amazing Customer Service Specialist.
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November 2023 by Jewel Cummings
Arielle Hearst was fantastic! She was professional, knowledgeable and very informative! Life storage at 3850 Welcome All Rd is the place to secure your items!!
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November 2023 by Nicholas Lubin
Arielle with Life storage/Extra space is phenomenal!!! Customer service was through the roof. I know I was getting on her nerves but she kept it very professional with me and answered ALL my questions.... Thanks again Arielle
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November 2023 by John Roberts
Arielle was so sweet. She made sure I didn’t leave without getting a storage. She met every need and answered every question. She’s the absolute best!!
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November 2023 by Tiffany
I had a unit for a few years. Communication is not great. I got a call to come check my unit because my lock was missing. They have had multiple break ins and did not inform customers. I had thousands of dollars of things stolen from my unit. And they cannot provide information on what happened. 4 people completed a police report the same time I was there. The Officer stated multiple reports had been filed in the last month and the managers have not contacted customers. Staff sd despite multiple cameras and tracking systems they have no idea what happened! How! And not letting customers know what was going on is inconsiderate!
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October 2023 by jasmin short
Arielle at life storage was extremely helpful. Right from the appointment to the billing, everything went very smoothly. Arielle was immensely patient and took the time to explain the storage process to me. I would be happy to recommend this storage location to anyone.
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October 2023 by Nicole Turk
I'd give ZERO stars if I could. My items haven't been in storage here a month and I have over $3,000.00 in theft and damages.Manager Ariel was very pleasant when leasing the space to me but very cold, defensive and not the least bit compassionate during this nightmare.
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September 2023 by Stephanie Brooks
Customer service isn’t good not a friendly or inviting experience for me. And their prices are pretty high.Not to mention the horrendous smell in building 7 I almost lost my lunch from the smell. I expected more for my money to be honest.
