-
February 2024 by Luke G.
I had great interactions with two representatives. Both were kind and quick to answer all my questions!
-
February 2024 by Shirley Brown
Geno has great customer service and help me always every time I come in the store
-
January 2024 by Belinda Hodge
T-Mobile sucks as a whole. The people in the store were rude. All I needed was a SIM card for my child’s phone. Phone in hand, account notated, been through tech support for 45 minutes, they told me to go to the store. I get there and now magically no one knows me or what I’m talking about. My daughter got this phone as a Christmas gift and it has yet to work… Service cancelled and I’m gonna make sure the other lines get cancelled and we will go to another carrier easy… Been with T-Mobile too long to be treated with such insolence.
-
December 2023 by Theyenvyfat
They was awesome great customer service I recommend family an Friends an I give them 20/20
-
December 2023 by Nathan Pasha
Deshawn was AMAZING!! As an older person, she was so patient and courteous with me and my many questions. She explained everything when assisting me on my purchase for my daughter. She gave me many options and made sure I was happy with my choice. And they open on the dot!!!?
-
December 2023 by Mike Scott
Omg, the customer service I received from Jessica was amazing!! She took her time and walked me through every step to make sure I understood what I was doing and what I was getting… it was a joy working with her!!
-
December 2023 by Anthony G.
Always out of stock of something or an issue with their system. Everyone there acts like this is their first tech job ever . Terrible store! Strongly suggest going to a different T-mobile store to save your time,Gas,and energy. This place with tell you something is wrong with their system or they do not have what your looking for.
-
November 2023 by Demetrius Thornton
This team was so very nice great environment &good laughs But my representative was Jess !!She was helpful Very knowledgeable and knew her stuff !She will sale you everything in there if you let her .overall great experience and I'll definitely come back &also recommend ?
-
November 2023 by Richard Heard
Today I went to t mobile just to pay a bill and I was greeted with the most pleasant young lady I ever met Jessica,she not only help me with my bill she also got me to buy a watch and tablet,she made me feel great about my experience today
-
November 2023 by Nicholas Thomas
Sky is great!!! new management possibly? I didn’t ask however she knows her stuff. I will happily come to this location now that it’s staffed with knowledgeable reps and a bomb manager. Thank you T-Mobile for putting someone who cares in the hood?
-
November 2023 by alnisa thomas
This store rocks. Be prepared to purchase accessories because they gonna sell the hell out of you but you’ll love it here.
-
November 2023 by Destinee Hambrick
Awesome experience I was in and out thanks to Sky, Ty and Hasha will definitely be back!!!!
-
October 2023 by Farid
I tried to get a sim card before going to the airport. The business is supposed to open at 10 am, but uts 10:30 and no one us here. This is very unprofessional
-
October 2023 by Cameron Williams
I had a fantastic experience at the T-Mobile store on Cleveland Avenue, and it's all thanks to the exceptional service provided by Sales Rep Dejour. From the moment I walked in, Dejour greeted me with a warm and friendly attitude. He was incredibly knowledgeable about T-Mobile's products and services, answering all my questions with ease and patience.Dejour went above and beyond to ensure I got the perfect plan and phone that suited my needs. He even took the time to set up my new device and explain all its features. His dedication to customer satisfaction was truly impressive.I must also commend Store Manager DeShawn Davis for creating such a welcoming and efficient environment. The store was clean, well-organized, and the entire staff, under DeShawn's leadership, seemed committed to providing top-notch service.Overall, my visit to the T-Mobile store on Cleveland Avenue was a delightful experience, and it's clear that Dejour and DeShawn are valuable assets to the team. I highly recommend this store to anyone in need of exceptional service and quality products. Thank you, Dejour and DeShawn, for making my visit so pleasant!
-
July 2023 by Kaelin Baby
Jessy is A Star player at this location,I came in with concerns and questions about my previous wireless company (AT&T)She made me feel like family the music was great she was friendly,patient and helpful I Switched over from AT&T she gave me great deals and conversation!I WOULD RECOMMEND THIS LOCATION AND SERVICE TO FAMILY ❤️
