Extra Space Storage on Flakesmill Rd in Ellenwood, GA offers a large selection of storage units including drive-up access, climate controlled, and non-climate controlled options. The facility features exceptional security with electronic gate access, multiple entrance and exit gates, and a manager living on site. It is ADA compliant, accepts deliveries, and provides amenities like parking spaces, golf carts, and office space. The site is solar-powered and allows vehicles in drive-up units, catering to both personal and commercial tenants. Customers report a great experience with helpful, friendly, and pleasant staff who provide personable and fairly reliable service. The customer service is described as exceptional, with a genuine willingness to assist. Staff are knowledgeable, provide tailored solutions, and go above and beyond, such as walking customers to see the storage space. The facility itself is noted for being clean, secure, well-maintained, and easy to access. While one issue was remedied within 24 hours, the overall professionalism and commitment to customer satisfaction make the process easy and hassle-free, leading many to highly recommend this location.
