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April 2024 by Angela Knight
I order the fried chicken, it was ready at the requested time and fried to perfection. I appreciate Ion the young man working the deli, handle everything orderly and professionally. Will recommend to others ?
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August 2023 by Tamara W.
Its the worst Kroger I've been to. I don't think any adults work there just teenagers and they are rude and incompetent. It's a real dump. It smells and never has food stocked properly. I would post the pictures I took of the rude workers, but I'll just send them to corporate.
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July 2023 by Joseph M.
Terrible from the parking lot to check out. 2 EV parking spaces taking up the 2 best handicap spots in the front door. Water in the aisle in a frozen food aisle with the little "wet floor" signs trying to block a pond and no one attempting to clean up. Needless to say,now the water is tracking all through the aisle. Safety? This store never keeps up with demand. Since everyone is shopping for the bargains,these products are always low of not in stock. This store used to be neat and tidy and now is unkept. Poor management or corporate just not caring about the public,after all the pandemic is over,get your act together or simply give up,because this store will lose the customer base that really care.
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November 2021 by Melissa Kay Kelley
altho you can save money there. 3 days before Thanksgiving and 1 cashier and I doing the self checkout! what customer service is that? and then some ask the only bagger they had to go to the office to fix their time!!!
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October 2021 by Aprill “Turtle” Meadows
I actually wasn't at the Kroger deli I was at the Kroger grocery store getting groceries. It was rather crowded everybody had their mask on.
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September 2021 by Chozen Tee Williams
Some of the staff are rude no customer service skill don’t address the customers acted if they don’t want us their and it’s their job especially the pharmacy
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September 2021 by Diane Schray Vinson
Brianna is awesome! Anticipates her customers needs and if friendly and knowledgeable
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February 2021 by Tenesha K.
So refreshing to visit a new Kroger. I usually go to the one in Decatur but it's always a hot mess! This Ellenwood location was sooo perfect. Fruit was fresh. Everything was organized and the store just looked cleaned. Will be shopping at this location from now on.
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December 2019 by Jay Davis
12/10/19—3pm. The older lady at customer service, with the dry wig, has a bad attitude. Im sick of it. Everytime!!! It’s the same one. She’s all on her cell phone talking while I’m waiting to ask a simple question about a Kroger plus card. Very unprofessional and didn’t even answer my question. Next time i won’t be so nice. I do love the store btw.
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October 2019 by Michelle
I had a different experience with the fruit, however I stopped in about an hour or so before closing and there were slim pickings. ( on the shelves and produce). It MUST be good if it's sold out!
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October 2019 by Karla Delgado
Great and awesome customer service
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July 2019 by Ebony J. Clark
very nice and clean newly renovated store
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June 2019 by Susan C.
I have always shopped at this Kroger. Now I'm going to Ingles more. The Kroger has that part of the parking lot that's for the order pick ups and it's taking up a lot of the handicapped and the close parking. I drive through the parking lot and if there's nothing up close I just go on to Ingles...
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April 2019 by Meina M.
They now offer curb side pick up! Store is always clean staff is friendly. Parking lot has been renovated seems more spacious. Deli got a refresh as well. Wine selections are a plus here. Now offering frozen ready to cook meal in the seafood department wishing for my sushi selection.
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March 2019 by Susie Landers Tuten
Customer service in this store is nonexistent I have never been treated so horribly and I will never return after 18 years of shopping in this store in the past month something horrible has happened to this store just a waste of time and money