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August 2023 by Harley Quinn
The exact day I called, I only had to wait 5 minutes to get my storage OVER THE PHONE! I paid online, drove to my location, and had a clean,safe storage waiting on me. When I arrived and opened up my unit, it had the locks and keys I needed! The worker on the phone was great, and the whole experience overall was just fantastic.
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June 2023 by Cole Wright
10 out of 10. Highly recommended if you need a good secure place to keep your belongings. They keep their locations well maintained and locked up. I’ve never had a problem and I’ve rented a unit for 2 years now.
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April 2023 by Ryan Ritchie
I was really impressed with how easy the online rental process was for this place. Customer service was very helpful and responsive, answering all of my questions and making the process simple. The property itself was clean and well maintained.
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April 2023 by Tim Sullivan
I had a great experience using this storage facility. The staff was really helpful and the property was clean and well maintained. It was easy to access my unit and I felt comfortable storing my belongings there. I would definitely recommend this storage facility to anyone who needs extra space
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April 2023 by Chris
No longer a tenant but would definitely store here again! Clean property, and great security. Highly recommend!
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March 2023 by Felipe Escobar R
This storage facility is awesome! The staff is super nice and the property is clean
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January 2023 by Richard Ames
Everything was fine. Only thing I had to do was call and find a lock for the unit. But the lady was super nice and very helpful.
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December 2022 by Pamela Jarrell
I would leave a negative star rating if I could. My elderly parents rented a until from them for 6 months. They charged them over $250 per month then went up to $278 without notice. We decided to move them in with me and my husband. Only to find their unit was rat infested. They had to throw out mattresses, clothes, and furniture that was damaged by the rats!!! They are now saying they WILL NOT reimburse them for the damage or loss of their belongings. I have videos and pictures. It's a shame to treat elderly people like this or anyone for that matter.
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December 2022 by Pamela Dale
I would leave a negative star rating if I could. My elderly parents rented a until from them for 6 months. They charged them over $250 per month then went up to $278 without notice. We decided to move them in with me and my husband. Only to find their unit was rat infested. They had to throw out mattresses, clothes, and furniture that was damaged by the rats!!! They are now saying they WILL NOT reimburse them for the damage or loss of their belongings. I have videos and pictures. It's a shame to treat elderly people like this or anyone for that matter.
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July 2022 by Mike R (contender)
So far so good. Looks to be clean. Convenient to my location.
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July 2022 by Keith Parker
Based on my experience with this company and break-in at another of thier properties, I would stay far away. They have no regard for thier customers and show no willingness to offer any real assistance. Find any other storage company if possible.
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November 2021 by Michelle Bury
15 days ago I advised the office staff at Ellijay Storage I had a rat in provide, and was told I have an insurance policy everyone got as basic plan. I was offered pellets, and told to inform staff if I see any more evidence to which I did 2 days later. The same employee advised me at that point without ever looking up my account that I did not have any insurance and didn't know what I was talking about when I reminded her she just informed me otherwise 2 days prior. We have 2 units and have had for close to 2 years paid over 5k. I then called a different location to check into moving my units and was told again all units have mandatory insurance at all locations. I explained the situation and was told the D.M. would be calling. Never called. Next day, never called. The same night we were making up bags for the children weve collected toys shows and clothes for over the past year who have lost a parent to covid, we heard some commotion and a drawer. What I saw when that drawer was open was not what I expected whatsoever, and unfortunately has destroyed several weeks worth of hard work collecting these items to be able to provide kids that don't have means for a decent Christmas. In the video you'll see what was inside of my drawer and of course I still had not gotten a call back from the office or the district manager. The following day I did receive a voicemail from the manager saying that she just got my call on my voice message that I left 15 days prior. I also recvd a call from the office person who's given the misinformation who then accused my boyfriend and I of being liars, arguing with me, contradicting her story each time, not realizing I have a video of her informing me we didn't have insurance captured by my dash camera and since I work for an attorney I also have records of all communication with this office. It is very disheartening to know that I'm not having to start over due to the excessive amount of damage within my brats and also the roses station I've gotten from the time I purchased my rental agreement almost two years ago. We have put hundreds of hours into this project job for both my boyfriend and I we unfortunately are going to have to start from scratch and I hope that we can somehow figure out a way to provide 10 children who lost a parent to covid with a Christmas we had already promised.
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August 2021 by Brenda Parham
I just have started moving my things in. But the staff seem very friendly and informative.
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November 2020 by Melanie Union
Very accommodating and fast friendly service!
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March 2020 by Jeff Parker
This place is A++
