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June 2023 by Kellie Kell
This business rate hikes at lighting speed. If you're looking for storage, don't believe what price they give you because a $40.00 unit will be damn near $100.00 in the next few months following the original move in date. When you Google storage buildings be careful because you will pay that $20. something dollars first month then they say it was a promotion, but NO where does it say promotion.. BEWARE! They get you in then tell you that then you either pay the price hike or move your storage. You've been warned!*IF YOU "STRIDE FOR A 5 STAR", HOW ABOUT MAKING IT SO YOU WILL GET 5 STARS AND STOP SCREWING YOUR CUSTOMERS!!!!! (edited after owners remarks)
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April 2023 by Cheyenne Lopez
Seems decent for now since I had no choice but to be moved to this location. I do find it odd that this company owns most of the storage facilities in the area but they have different price depending. It's Ellijay guys no part is better than the other. When I got there there seemed to be a gate but it was a pain to get open when I finally got to my unit not even sure if it's climate controlled but there was a bunch of dead flies outside the unit. Just made me there was a body somewhere.
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March 2023 by Andrew Stone
Beware of this company. Their advertised rates are not what you will end up paying. They raise the rate every couple month. Over a 2 year period the rate has gone up over 200%. Their website advertises the rate for a 10 x 10 unit as $59 but they are charging me $134. They claim they are in the process of updating their website since they purchased the property but they have owned it for well over a year and started raising the rate immediately when they bought the property. Don’t be fooled into thinking you will only pay $59 per month.
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November 2022 by Ken Staats
Easy access and location to our cabin. Unit was clean and nice to have climate controls
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November 2022 by Terra
I was promise 24 hour access to my storage unit prior to reserving it. Proceeded to drive 3 hours to the storage unit for them to tell me I can only access my unit from 8am-8pm. Not to mention the $150 in diesel I waisted driving to it.
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October 2022 by John Oudin
Horrible experience with BOLT Storage. Neighbors - I have used many storage companies in my past but nothing compares to my recent experience with BOLT here in Ellijay. The photos say it all. Garbage and food waste dumped on the road outside nearby unit and a severe rodent problem (yes, that is what those black dots are). Garbage was picked up after I complained and I had to deal with the mice myself (sprays, bait stations, ultrasonic pest repellers). The icing on the cake was BOLT raising my rent after just 5 months (they said it was "inflation", though 1/3 of units around me were vacant and staff there is non-existent). Needless to say, I am out and done with them - minus some mattresses and box springs that were ruined and went to the dump. Yuck!
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September 2022 by Carol McClarnon
I had Bolt storage since June. I love it. Very convenient
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August 2022 by Lux Royale Productions
The agent Tina I spoke with was amazing. She was very articulate. Provided my needs and had me in my storage bldg within 20 minutes. Very pleased.
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June 2022 by Keith Parker
Based on my experience with this company and break-in at another of thier properties, I would stay far away. They have no regard for thier customers and show no willingness to offer any real assistance. Find any other storage company if possible.
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March 2022 by Lisana Eckenrode
Since Bolt bought the storage facility, prices have almost doubled and I received an email last week saying that prices are GOING UP AGAIN. I've had two units here for more than a couple of years and there has never been such a horrible price increase before. I live out of state right now but I will be moving my stuff to another facility while I am in Ellijay visiting this summer.
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March 2022 by Michael Janku
Since Bolt storage took over the facility where I have rented a unit for several years, my rent has nearly doubled, customer service has disappeared completely, and large potholes have appeared in the gravel drive surrounding my unit. There are large piles of trash at the ends of a couple of the buildings. I am horrified at the way this company does business!
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March 2022 by Kyle Fabiano
This place is really affordable and the staff ate very friendly. The units are under surveillance full-time, so it made me feel confident my items were safe & secure.
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February 2022 by Marie Monreal
Easy to rent online! Payment is smooth. Also, I so love the facilities. Thank you. More powers!
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January 2022 by PFCBeetleBailey
We’ve had our stuff in storage for a long while at about $70 which included insurance. New ownership to “Bolt” and out bill went up $30 (we pay over $100 a month now)We’re going to have a garage sale and pack everything here at home where we can, probably good that it lit a fire under us to get out of there and stop paying rent. We expect we’ll be moved out in less than 2 months. They can count those two one hundred dollar bills over and over if they’d like, we aren’t going to be “had”
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January 2022 by Andrew Bolinger
Terrible! DO NOT RECOMMEND!!!! I have had my stuff in the same storage space for 8 years(bolt is the third owner) and never have I had a problem until bolt took over. I wasn't notified of new ownership. I did NOT give them the ok for automatic withdrawal, yet they took it apon themselves to take money out of my account. Also they doubled what I have to pay monthly without even reaching out to let me know there was an increase. DONT USE!
