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February 2024 by cindy heath
This company’s customer service is terrible. We were low on gas 38% so my husband called to ask for a delivery. A request was put in. Fast forward 5 days we are down to 2% gas so My husband calls again. It will take 5 to 7 BUSINESS days to get a delivery. For us we will be waiting 9 to 10 days because of the weekend. The gas company said they would check our gas each month which is a lie. If you run out of gas during the coldest part of the winter find your space heaters and get ready to eat from the microwave. Im really looking forward to our house stinking because when the tank is empty a rotten egg smell fills the house.
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December 2023 by barbara chamlee
We have been getting our propane from Freeman for years , very good service and everyone has always been very nice andhelpful,would highly recommend them ??
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December 2023 by Nickayla Posey
This place since they have switched names has been horrible. Never answering customers, people's gas lines breaking because they never come or answer phones. This is ridiculous. Very disappointed.
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October 2023 by Timothy Paul
Excellent experience all around! The previous owner of our home had Heritage Gas, and we were NEVER able to get service from those losers. Every Freeman team member was prompt, courteous, and professional, and made sure that we had all our questions answered. The tech who installed our new tank yesterday was great and kindly placed the old Heritage tank on the other side of our yard for them to easily pick up. Thank you, Freeman!
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October 2023 by George Stanley
It seams I can never call my Freeman office (Ellijay) directly. I just tried again and was put on hold after waiting a while was asked to wait on hold again. After what felt like 5 min a real person answered, from another area said she would connect me to Ellijay, no one answered.
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September 2023 by David Ross
We thought they were ok...until they picked up our full tank (by request due to us moving) several months ago and have yet to reimburse us.Several phone calls... nothing.
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August 2023 by Frank Kecseti
I cannot say enough nice things about this location. It was nice nice to be treated like a human being by a team so willing to help. Special thanks to Nikki for being polite and going out of her way.
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March 2023 by David Green
great people and easy to work with
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February 2023 by milk
gas free not
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February 2023 by Pam Dotson
Bought a log set from Freeman in Ellijay. before the one year warranty was up the logs stopped working. we have been calling weekly and have waited for 6 months. no repair and no refund. bad customer service.
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January 2023 by Bill Lawrence
Went in to get a fittings but the woman behind the counter said she couldn’t sell parts and the boss would take care of me as soon as he got off the phone. I waited 15 minutes and he was still on the phone. Obviously you hav we to buy something expensive to get any attention here
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December 2022 by Roger Jones
Paid for 100 gallons was told the price was 3.39 a gallon if paid up front. They only brought me 81 gallons and my tank isn't at 80% . I've called 3 other companies and the highest quote was 2.79 a gallon. Freeman says they don't have any control over what their price is but everyone else is a lot cheaper. I'm on a waiting list to change companies everyone is so busy because of people leaving Freeman gas
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April 2022 by David Keim
Switched to these folks from AmeriGas several months ago. Also had them install a tankless water heater. Service so far has been amazing. Staff is friendly and helpful. AmeriGas was terrible. Very happy that we made the switch.
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March 2022 by Darlene Brock
everyone here is very friendly
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March 2022 by Debbie Roberts
Great service
