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July 2025 by Thomas Addison
I had a really disappointing experience at this cell phone store over the weekend. The representative working there was extremely unprofessional. While they greeted customers with a fake smile and acted polite while helping them, I overheard them talking negatively about those same customers to others as soon as they walked out.
It was honestly uncomfortable to witness and very disrespectful. If they’re doing that about others, who’s to say they’re not doing the same to me once I leave? This kind of behavior is completely unacceptable and makes the whole environment feel fake and untrustworthy.
I hope management takes this seriously. Customers deserve to be treated with respect—not judged and gossiped about behind their backs.
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July 2025 by Angelina Starrett
Alexis was great! She was very thorough and helpful. We were in and out, no fuss, zero issues, very easy! Great customer service!
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July 2025 by Lakivea Swinney-Johnson
Excellent
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July 2025 by Annie Nelson
I loved Markisha !!!
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July 2025 by Kevin Banks
Came in needing assistance resetting device! Markisha was quick,nice,and efficient
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June 2025 by Susan Saccone
Very helpful and patient.
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June 2025 by Angela brown
Markisha and Dequon were amazing! Their customer service was truly professionals! I purchased a new phone and they were very patience during the process. Thanks so much!!!
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June 2025 by Ali Marmal
Markisha was wonderful through and through, helped me with everything I needed and made it enjoyable. Thank you
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June 2025 by Kipp Johnson
Markisha was the greatest being able to handle everyone’s needs at the store
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July 2024 by Janet Belzer
Damone did a wonderful job in helping us find the best family phone plan. He was knowledgeable and made sure our entire family understood our new family plan too. Jahvon was kind and compassionate and patient to each of us as he answered all our questions. Damone‘s customer service is of the Highest Caliber. He made us feel like family. He invited us to come back anytime we had any concerns. Thank you Damone you are the best! Sincerely Jan Belzer
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July 2024 by Tommy Chance
Jahvon, very helpful with problem.
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July 2024 by Jennifer Cohen
Crystal was extremely helpful. The process of purchasing a new phone was seamless.
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July 2024 by Dorothea White
Crystal was awesome. She provided outstanding customer service. I was so happy when I left with my new phone.?
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July 2024 by Lauren Rash
Went to AT&T for a new phone, was assisted by Patrice. Very kind and very helpful. Really recommend her!
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July 2024 by Molly Franks
Friendly swift service. Very personable.
