Bank of America (Drive-thru ATM) is appreciated for its friendly and professional staff who ensure customer needs are met with kindness. However, the location has limited hours, typically open from 10 am to 4 pm, and does not offer drive-thru services, which can be inconvenient for busy individuals, moms with small children, the elderly, and business owners. Compared to other nearby branches that are open from 9 am to 5 pm, this location’s shorter hours and lack of drive-thru make it less accessible for some customers. Recent changes have included closing the drive-thru, requiring customers to go inside for transactions, which is less convenient for those with simple transactions or mobility issues. The business has taken steps to improve safety and cleanliness following CDC guidelines, and encourages customers to check hours and services online or via their mobile app due to potential temporary modifications. Despite these challenges, customers praise the staff for their helpfulness and kindness.
Tammy, Laura, Heather, AJ, Quitney & Andre are ALWAYS helpful and friendly! They make it an enjoyable experience every time I visit this branch in Evans, GA
January 2026
I always have very good experience very good service. I’m very happy with them.
May 2025
Wish I could give 1000 stars!! I have had to come several times working on a trust for my dad. The staff has been SO friendly and helpful!! Jason R is AMAZING!!! I have been banking with about her bank for many years but this experience has me so impressed that I opened my own account!! Thank you Jason R for ALL OF YOUR... read full comment
