CVS is known for its friendly employees and great customer service. Many customers appreciate the helpful and knowledgeable staff, who genuinely enjoy assisting them. However, some have found it difficult to connect with the pharmacy over the phone, as they now have to leave messages and wait for callbacks. Despite this issue, the overall experience at CVS is often described as top-notch, with customers willing to travel long distances to shop there. The store maintains a positive reputation for its service on various days of the week.
I do not know when this change took place, but now I have to jump through hoops to get connected to a person on the phone at the pharmacy. I have the app... but it states to call the pharmacy. Now I have to leave a message and hope I get a call back. Not cool
July 2024
Best customer service and friendly employees. They actually seem to enjoy helping instead of acting like they're doing you a favor. I would drive from the other side of CSRA to shop at this store because of great employees. Thankfully, I don't have to do it.
July 2024
Pharmacy team works so hard and efficiently. They're professional and very courteous. Keep up the great work!
