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June 2025 by Steven Harris
I have deal with the pharmacy at CVS on Fury Ferry Rd for 6+ years and the service was always helpful till recently. I will give them credit recently on doing research to explain why my refill on a prescription was to early to be refilled. My issue was when I question why it change I felt like I is was a inconvenience to them to explain it to me. I drive a 18 wheeler and have to work out a time window to pickup my prescriptions, it has alway been a 30 day refill and avaliable to be refill 2 days early , 28 days. But when the pharmacist review my prescription it had be change to a 32 day prescription a few months prior and I did not know it had change. I was ok with her answer to that. With this update I can re-adjust my pickup date range. So they told me the soonest it could be re-filled would be on the 19th of this month, I looked at my CVS app to see if it was set to be refill on the 19th and it showed action needed. So I called to pharmacy on the 18th to see if the could make sure it set to be refilled on the 19th early in the morning, this was because I would be passing by their pharmacy with one of my loads around 10 am in the morning on the 19th. The responce was to the point! , was I would have to call the pharmacy in the morning to get that setup if its available for refill. It came over as I had inconvenienced them again making them call me back from a message I left on the CVS answering system. The pharmacy had alway been so accommodating to me and never had a problem working with me on issues like this. In the past 2 weeks it seem like that customer service has faded. I will have to move my prescription to a different pharmacy if they can not work with me. Keep in mind I alway reach out to them days early to let them know on my pickup date, this is so they can be prepared to make it happen.
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June 2025 by 2500 HD
Recently the pharmacy staff seems to be less customer friendly! I don't know what has changed. I worked in a retail environment for 40 years and making the customer feel value is very important. I held my employees to these standards.
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June 2025 by Denise Prather
CVS Pharmacy does an excellent job! I highly recommend this store!! The CVS store is well stocked and organized. Staff is professional, competent and friendly.
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May 2025 by Leroy Waldin
The pharmacy staff is always polite and friendly and very helpful. If there was an option for 10 stars I would give it without hesitation.
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February 2025 by Brian Gautreaux
Nothing special.
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December 2024 by Queensboro Larose
Always greet customers entering store. Always helpful and friendly. Excellent management and cashiers. Clean store.
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December 2024 by Susan Doughtie
CVS on Fury’s Ferry Road has the BEST employees!!
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November 2024 by Martha Tingen
Outstanding team members and manager and always a positive experience!
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October 2024 by Susan Petersen
Staff very courteous and helpful!
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August 2024 by Debbie
Nice store with a nice staff.
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August 2024 by Harriett DeWitt
CBS always does their best to wait on their customers.
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July 2024 by Sal Butera
This is the worst pharmacy! Please do not submit your
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July 2024 by Shirley Tarver
Excellent customer service and a very clean and organized store. I will definitely visit again! Big thanks to the manager, Mr. Santos for assisting me with locating a few items.
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April 2024 by Tiffany Cail
Pharmacy technicians are rude and unprofessional. A rep named Amanda in particular. You would think when handling sensitive information about individuals health they would employ people that are educated on bed side manner and customer service at a minimum. This complaint goes to who is in charge of hiring this individual as you failed your company and reputation with this hire.
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March 2024 by Charles Lyons
Haven’t had any issues here
