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August 2024 by Bethany Wells
Kimberly was beyond nice. Very kind even though I was keeping her a few past closing. Made a personalized follow up call and was a shining star in a not so great situation!
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August 2024 by Ashlyn Broderick
Great service and experience! My car went in the shop unexpectedly and they were able to keep me moving without a hiccup. Thank you!
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August 2024 by William Peters
I had the pleasure of being in a long term rental with this location for 10 months. Truly amazing staff that treated me like family from day one. If I ever need a rental in the future, I know where I am going to get one!
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August 2024 by Mike Nale
I had the pleasure of meeting David Lu at the Evans Store and without a doubt, his professionalism and "can do" attitude" made my experience fantastic. He provided me with exceptional service and went out of his way to find me the vehicle I needed. Thanks again David for your efforts to provide exceptional customer service.
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July 2024 by Jessica Jahn
10/10 recommend Enterprise in Evans! I needed a rental car pretty quickly and they were able to accommodate that same day. The vehicle was similar to what I was used to driving and so nice! Kim helped take care of me from start to finish and was very professional and personal, as well as answering any questions I had! Thank you Kim!
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July 2024 by Terri Turner
Highly appreciate the exemplary customer service shown to me by David. I would definitely use Enterprise again!
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July 2024 by Manuela Longmene
DO NOT RENT HERE. (4788 WASHINGTON RD LOCATION)
If zero star was available, it would have been 0.
We have rented from this location at least three times. Worst customer service, from ZACK HOLLIS he is very rude, a bully, a liar and has a very poor attitude. The car we rented was not the one given, instead they gave us an "upgrade" with some damages in the interior. When we we wanted to record the inside, for our insurance, Zack kept saying that this is a new car, no need to record the inside in a rude manner. I am sure he knew there was some damages in the interior. When we returned the car, nothing was said and we were surprised to get an email from their recovery department asking us to pay for a damaged part. Even though we were given the car in this damaged state.
We spoked to the branch manager at least twice, David, who said he would call us to follow up. He never did, what a joke.
Please stay away from this location, they will set you up for things you have not done on their vehicles and try to pin it on you, like they have done to us. GO ELSEWHERE!!!
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July 2024 by Melissa Moore
Renting a car was super easy and fast. The staff was nice and helpful. Additionally the van we rented was clean and ready on time!
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June 2024 by Constance Holsey
The staff at the Martinez enterprise renta car were efficient, friendly, patient, and thorough. I would tell them, thank you for serving me in such a way that I understood my obligations as well as yours.
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June 2024 by Tom Klose
When we received the car it wasn't cleaned nor was it fresh. We were grateful to get a car that was very similar to the one we had in the shop.
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June 2024 by Shawn Adams
Excellent service.
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June 2024 by PHS LLC
The staff at this location are awesome!!! The new manager, David is not only professional, but kind and cordial and well informed. Kimberly is equally as kind and helpful! I'd like to also hightlight: Kim and Zack!
The entire team are fantastic and they are the reason I rent from this location versus a location much closer to my home. Thank you all for your kindness and making rental a breeze! Very much appreciated!
With regard to the office space, I wish they had more space. There is barely space to move around without bumping into each other and customers. It's wild how small it is! Other than that, you will be pleased renting from this location.
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June 2024 by Cam
Excellent customer service . Good communication. They try their best to answer any questions you may have . Cars i’ve used from this place are in good condition . Would def use them again (hopefully not lol) if it ever comes down to it .
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June 2024 by Alicha Mcnair
Great customer service ?
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May 2024 by David Quick
Kimberly and Kim were awesome, and the rental I reserved wasn't available, so I got a nice upgrade for the same price. We had a great trip.
