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October 2022 by Linda Smith Price
I started to buy donuts from the glass case tonight in the deli and saw 4 roaches crawling around on them. If they are there in broad daylight it makes me wonder what comes out in the bakery/deli area when the lights go out …NOT GOOD ?
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October 2021 by Don Kittilson
After giving my wife two packages of bad chicken on an Instacart order, they triple bagged it because it was leaking. When my wife got home and found out, she called, and they said they would refund the money; when I came to pick up the money, there was a note underneath the instructions to give us $10 worth of gift cards for our inconvenience. The woman read it and completely ignored it because she didn’t know where to get them. Kroger, I need you to do better.
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February 2021 by tay king
Called in to store for advice and clerk hung up on me. That let me know that the costumer service will be horrible. Will not be receiving my money today
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February 2021 by Corey Robert Kendrick
I was doing Instacart and was having difficulty locating items. Several staff members assisted me without my even asking. Excellent service to me!!
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February 2021 by Giang-Tien M.
Since the beginning of the pandemic, I have enjoyed their products with contactless delivery through Instacart. Over the years, Kroger has been expanding significantly their selection of organic products under their generic brand "Simple Truth". I would recommend Simple Truth organic Dark chocolate 85%, their Simple Truth organic whole wheat pasta range, etc. Their generic brand "Private selection" offers fairly priced wild caught cod, shrimps, etc. Kroger has been having the best deal around here on Post Great grain cereals, Silk unsweetened vanilla almond milk yoghurt, organic Amy's roasted vegetable no cheese pizza, etc. Kroger has innovative and delicious products such as the organic Lesser Evil no cheese popcorn, organic Nuttzo keto butter, etc. It is easy to park on their spacious parking lot.
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December 2020 by Sue H.
Pharmacy is great. The rest of the service is not. I had a leaky milk carton. My hands were full When I told an employee it seemed I inconvenienced him. Never did get my milk because I wasn't t going back. Another employee was complaining about the milk trail so I explained to him it was mine. I had milk all over my clothes. I had picked up the milk And walked to check out. No one apologized or offered to get me another milk. I did file a complaint and had a wordy apology days later.
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July 2020 by Mona Jayswal
Your website says disinfectant wipes are available to order and pick up, but when I went to get it they said they are not. Please fix the site order.
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May 2020 by Ashley S.
This Kroger is much less crowded than the one I normally go to and it also has a Starbucks. Win-win! I always love coming, they stay pretty stocked on their items. It's also next to a few restaurants.
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April 2020 by Kitty Obradovich
Kroger - masks. They’re awesome if folks actually wear them properly.
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April 2020 by Kitty Ob
Kroger - masks. They’re awesome if folks actually wear them properly. The three baggers whose masks only covered their mouths, the checkout lady who was safely protecting ... her chin?? — no go! The assistant at the self-checkout lanes was wearing hers properly — Over the nose and mouth. Thank you!
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March 2020 by Debbie Deb
where are the Scan and Go hours posted?
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February 2020 by John Price
What day do you go in there and the stores never fully stocked it is always at a sales items I don’t care if you go in on Monday or Saturday or Sunday it’s the same thing it is not worth going to
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December 2019 by Chris D.
Ok, here we go again. yelp needs half a star. I was in the produce department picking through the nasty produce and just left the cart and walked out. It was awful. Did I say awful. This Kroger needs to shut down. Get rid of it. I then went to get the coffee creamer I like, Baileys Irish cream" not there sold out. Once again they fail. If you have a problem with this dump please post. We need it shut down to put a real grocery store. Now I am at Walmart. Thank You Sam Walton. I know they have better produce. Get it together Kroger or lock the doors.
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December 2019 by Kerston B.
If I could give a half star, I would. I've never been the only person in line and still wait 5 minutes to be asked what I needed. The people were just walking around the deli.. Doing nothing. One of the items I wanted wasn't available, and I wasn't told that they'd prepare more for me... That's ok. But to run around frantically looking for a small container for green beans wasn't necessary. No one even wanted to help her look. They were all too busy doing... Nothing. I waited... And waited... And waited. Nothing. This is the third time I've had horrible customer service from this Kroger. It's the last time I come. It's known as the ghetto Kroger for a reason.... And I really, really, REALLY like Kroger...
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November 2019 by Heather Elbreisus
I’ve had horrible experiences in the past w other Kroger bakeries but Kroger in Evans has definitely amazed me. The head bakery decorating manager was out today and I got a text from the assistant deli manager letting me know she was doing the cake. She text just making sure with me what team my son liked, colors etc. she went above and beyond.
