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November 2023 by Rhonda Dowdy
I have been doing business with Sam for almost 10 years. We have bought a couple of golf carts from him and he has helped us if we have any problems or need extra accessories/parts. He is the first person we call/trust with any advice on any of our golf carts. He is so patient and kind to my 80plus year old Dad that loves to tinker on old golf carts too! Just had to give him a shout out because he helped me AGAIN with an issue when I just brought a cart to Florida! Best of Service! Thank you!!!
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August 2023 by Suzan Flakes
We purchased a golf cart about 2 years ago! Within weeks the bazooka audio bar had to be replaced. Within a few months the battery started going dead. My husband would charge the battery here and there and eventually called bc a battery shouldn’t go dead on a brand new golf cart. They said we were draining it somehow. The guy I had to deal with over and over again was rude. Never would get called back by owner. He was never in or got back to me per the guy that answered the phones. Both times that we had to bring it in, for the battery, they said it should be good. Per them “ the battery was fine”. The problem continued until we bought a new battery over selves and put it in. Customer service stinks, owner is apparently too busy to handle a business, and per other reviews I’ve read…the batteries are an issue with this place.
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June 2023 by Kevin Netherton
I stopped in multiple times to check out their inventory. I was always greeted with a smile and great customer service. They were very willing to help me find the cart I wanted and ultimately had fair prices. The purchase process was easy and quick! Thanks again for the smooth transaction and great cart!
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June 2023 by T Too
Awesome Customer Service!! We Purchased A New Cart & Happy With It!!!
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September 2022 by James Orr
1st Class all the way. Impressive customer service. Added several accessories and the installs are amazing. We are super happy.
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September 2022 by Zane Neumar
Great customer service, very knowledgeable staff. The process was very fast and easy from start to finish.
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September 2022 by Gary Passmore
This place is over priced. Freaking 10k min for a golf kart? Get real people.
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September 2022 by S H
Stopped in to shop their inventory a couple of times before making a purchase of a new cart. Always met with friendly, knowledgeable service. Also observed others being treated the same way.After my purchase I had some cup holders installed. This was done while I grocery shopped. Glad to keep this purchase local.
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September 2021 by Kevin S.
Had an awesome experience buying a new golf car from Sam he definitely has the second coolest Kustom Kartz around!!! Highly recommend A+ service...
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September 2021 by Jake B
Read the reviews smh.... I wasted 1 hour of my time listening to the I assume to be owner bad mouthing other companies. I hope this review gets to him so he can focus on his own business instead of trying to bring others down!
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September 2021 by Travis Petrea
Couldn't be happier with my purchase and the service I received before, during and after buying my cart.
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September 2021 by Misty Morrison
Bought a used cart about five years ago. Anytime we’ve had any issues; whether it was a weak battery , cracked cup holder, or any upgrades we wanted done, the staff was always helpful and accommodating. My family has purchased two carts from Cart Barn and have had a great working relationship with everyone there. Highly recommend.
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September 2021 by Mirenda Anglero Petrea
We purchased a 2017 RXV and we added all the bells and whistles. We LOVE it and we’re so happy!The Cart Barn staff gave us time to walk around without pressuring us to buy and they answered all our questions when we decided what we wanted.Great customer service!!
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September 2021 by Ryan Fite
If you are looking to purchase a golf cart from here be patient. You have to wait on the staff to finish playing on their phones and talking to help you. I went in today with cash in hand to buy a cart and was ignored by the girl playing on her phone to the point I just left. I have been in there several times to get accessories with the same experience. There are too many golf cart places in Augusta to have to deal with that.
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September 2020 by Lisa M
Customer service is lacking! Very difficult to work with owner !!
