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“We just relocated to Fairburn from Florida and needed insurance for our home, cars, and personal liability. Dora, who answered our call and worked with us every step of the way, as absolutely AMAZING! Being in my early 60's, I have had a LOT of experience as a client of insurance companies, and Dora was simply the best ever! Thank you Dora!”
“I had such a wonderful experience working with Bubba at State Farm and his team member, Hayden! They were both incredibly helpful, knowledgeable, and made the entire process of getting an auto insurance quote so easy.
They were able to offer me two additional coverages while still maintaining the coverage I had with my previous insurance company—and somehow, my new premium is $30 less per month! Talk about an amazing value!
What really stood out to me was their customer service. Bubba and Hayden were attentive, professional, and genuinely took the time to make sure I understood my options. You can tell they truly care about their customers and aren’t just trying to sell you a policy. I highly recommend Bubba and his State Farm team to anyone looking for insurance!”
“Cecilia was very nice and extremely helpful and attentive. Answered every question in an upbeat manner, was always timely and just perfect. She needs to be promoted to CEO!”
“Working with Megan Weege has been exceptional. She is very professional and knowledgeable. Truly a great asset to any team. Thank you for providing exceptional service.”
“Melanie made the whole process simple and easy to switch from Geico to State Farm. I received better coverage with better pricing ? Thank you Melanie and State Farm”
“SHEREE ROCKS! From transitioning to them as my new agent, to getting me the coverage I needed for home and auto, to providing me with rates on different vehicles for my sons 1st car buying experience, to getting him covered on his own policy. The communication, responsiveness, making me aware of what's best and why. I can go on and on.
It is rare these days that people actually care about their clients, but I can tell you, they do.
I'm so glad I found them, and looking forward to a long relationship with them! THANK YOU SHEREE!”
“This office always provides speedy and quality service. All questions are answered, and recommendations for better (and more economical) coverage are made when applicable. They make the handling of insurance not only bearable, but also easy.”
“Karen is so kind, knowledgeable, genuinely caring and she made my request a priority.
I highly recommend this Agency!
Give them a call, today - you won't be disappointed!”
“I set a quote a week out, and Jeaneen.L., held it and assisted me with the best customer service I have ever experienced during the process of auto insurance. The whole experience was quick, easy, and peaceful. As a disabled veteran I needed the peace of mind that she held. Thank you Jeaneen.L.”
“Andy and his team, namely Jake are amazing and extremely helpful! I reached out to them for the first this year and immediately moved all of my business to their agency! They have since followed up to make sure I am happy and satisfied with their products and services! I highly recommend them to you if you enjoy and appreciate impeccable customer service!
Donna W. Newnan, GA”
“i’m never able to get anyone on the phone, every time I’ve called. I have to speak to someone in the corporate office. I’ve been a customer for over 16 years. Other than that the service is fine. Janesha is a very sweet person.”
“This agency not only has the very best quotes in the city but also has a super team of ladies that will not stop until all of your insurance needs are met.. very patient and kind.. keep up the amazing work Uranna Nyree and the entire staff!”
“Having a tree fall on my house and my family, including a dog, has been the most horrendous experience I believe I've been through. God bless Nicole and Joni for the guidance, professionalism, kindness, compassion and hard work that they have continuously provided for myself and my family during this process. Every time I walk in this State farm office and speak to either one of them, I believe my blood pressure drops tremendously 😁. They both deserve awards for the jobs they provide!!!”
““Amen Insurance has been my trusted choice for all my insurance needs for nearly 10 years. Their customer service is consistently excellent, and they are incredibly resourceful in addressing every question I have. Where integrity meets professionalism, that’s what defines this company. I truly love doing business with them.””
“My family has dealt with State Farm for years and this location in East Point keeps us right where we have been for years because of their friendly and fast service and a connection that makes you feel like family. We love Demetrius, Celeste and Francisco out of that office.”
“Stacy, in keeping with your style of company and employee management, I want to extend my heartfelt compliments to your staff member who worked with me for an entire week getting my (our) insurance needs met. When I called the number to your office, I was persistent in my request to talk directly to you. In turn, she was adamant about assuring me that she could take care of everything I needed in your absence. So I relinquished my desire to speak with you and you only and allowed her to proceed.I needed to reinstate the Highlander back on to my policy because I have had it repaired and as I write this message to you, the vehicle is being test driven in preparation for me to pick it up tomorrow (Monday, 12/20/21). However, my first priority when I called was to acquire renters insurance because I allowed the previous policy to expire. We had to do a lot of back and forth communication because she was attempting to get me a comfortable quote. There was also a deadline hovering from the apartment complex and the action was time-sensitive. We started out with an astronomical rate that would be unaffordable but I felt pressured (not by her) to accept it. With much maneuvering in between other clientele needing her as well, she was able to find a quote for me that we could pay in full.At the same time, my mechanic was moving so fast in completing the installation of a new engine in the Highlander that there was a need for me to get insured immediately for the test drive. Not only did she get me everything I needed but my monthly payments were reduced! I AM SO VERY, VERY PLEASED WITH YOUR STAFF!Please understand, Stacy, you have been the best insurance service I have ever had and I mean it. Everyone else has handled me with respect but they didn't care like your office does. I apologize to both you and her for not believing that anyone who works for(with) SC GLENN Insurance possesses and projects the same "customer first" spirit that you do and I should trust them just as much as I trust you. You do not have to be the only person I talk to at that office and should you need to take your monthly vacay trips to Jamaica, Paris, The Vatican, etc., you will get on that plane knowing your office, your company and your very good name is in the hands of a staff that thinks, works and acts the way you do. I ultimately declare that I trust SC GLENN Insurance and its entire staff/associates to service my insurance needs.”
“Discount Insurance Center is my GO TO! As a real estate agent it’s important for me to have a reliable , knowledgeable and available agent always willing to go above and beyond to help my clients. Chana is truly a blessing to my business.”
“Thank you, Tracy McCoy for being very speedy and everything that I was asking for I didn’t need to ask any questions because you provided every answer that I needed to and I appreciate the good customer service and very Speedy response”
“I have absolutely NO idea how this agency could EVER receive a bad review. I have been a client since 1994, so 32 years. It started with my homeowner's coverage followed by auto on 2 vehicles. Whenever I contact them, I have been met by nothing less than professionalism and helpfulness on the other end. I can appreciate the fact that from what I have experienced, there is very little turnover so that really says a lot in these days and times. More than likely I will speak with someone (a human, no Ai or another country) who I've spoken with years prior. Today it was Kim. She was extremely helpful to me. This office remembers me and can retrieve my account with my name alone. Who can do that these days? Listen, not sure how the unsavory reviews occurred, but I have had nothing but exemplary experiences with this office. You would be wise to consider them for sure.”
“5 Stars to the moon and back EXCELLENT CUSTOMER SERVICE and Patience Alexis and Shanna only company in the ATL with the BEST RATES that won't break the bank. Forever Grateful?”
“I'm not sure why they don't have more positive reviews but I have dealt with Jay on several occasions and he has always worked very hard to get me the lowest insurance rates. I would recommend them to anyone who is looking for affordable insurance. I have tickets and an accident and my rates have been the lowest. Thanks Jay!!”
“I can’t say enough great things about the quality of service I received working with Andres while obtaining auto insurance for my new car. He went above and beyond to make sure I understood everything I was getting in my policy and went to great lengths to ensure I received the most competitive rate. When I left there was one thing I thought I wasn’t clear on and he immediately called me back and was responsive to all of my questions until I felt comfortable. I will definitely be referring him to all of my family!”
“THIS INSURANCE COMPANY GIVES GREAT CUSTOMER SERVICE!Excellent in giving reasonable rates! My home, car, life insurance and commercial insurance are all insured. Give them a call to get a good rate!”
“I love LA INSURANCE........ I actually tried to stay with them but because I moved to ATLANTA,I would of had to start all over as a new customer and $250 down and $200 a month which is way higher than I was paying in Texas ..... I didn't want to leave LA INSURANCE ?????”
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“The Agent I spoke with Tashara was very professional, polite and gave me very great information. It was a pleasure speaking with her on today. I experienced great service.”