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October 2023 by Deborah Thomas
Great place to shop for Auto parts and the staff is very helpful
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October 2023 by Taniyah Dent
I am very satisfied with the service I received at this location. I was helped by Mr. David, and I am so impressed with the way he handled my situation. Mr. David went above and beyond to make sure I was able to drive my car home safely. He spent a lot of time dedicating time to my specific situation, even while handling other customers as well. I'm unsure of what time he got off, but we were there pretty late, and he stayed the whole entire time! This man definitely deserves a raise! This is the type of customer service you need at an auto part store! Especially being that I am a female, he explained everything fully and detailed leaving me worry free! If i'm ever in the area again and need to stop at an Auto Zone i'm going back to this one!
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September 2023 by Karen Hall
David S. Was very helpful, polite, and calm with my nephew on getting his starter and helped my nephew get the right part he needed I would recommend anyone who needs help to go to this location will be going there again.
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August 2023 by Lori Bennett
I drove from Villa rica to this store tonight to pick up a replacement part, the store knew I was headed that way from the store in Villa Rica. I was told they would be open until 10 pm . I arrived at 9:28 to find the store closed and completely dark. To say the least I am beyond upset and disappointed. Why waste my time and gas allowing me to make the drive if you planned on closing early.
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May 2023 by Goat Topic
Five Stars! Joe was an amazing help, my girlfriend and I needed new spark plugs for her 2016 Dodge Dart SE and he told us which ones would be the best value, gapped all four of them and even installed them for us. Great customer service, super friendly, and a just an all around great dude for taking the time out his day.
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May 2023 by Matt Lingerfelt
Ordered brake pads thru Ishmael on Tuesday morning (May 23) around 8AM. I have called every day to see if they pads had come in and a female associate questioned me as if I am being an inconvenience to her for asking? Today is now Friday May 26th and I have yet to receive the brake pads. When I called again this afternoon I was told that they were not ordered on Tuesday or any other day I checked.Don't worry AutoZone, there is an Advanced directly across the street.
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May 2023 by Tahjana Hill
Came to the store to buy spark plugs to take to my mechanic. Joe volunteered and replaced my spark plugs right there at the store free of charge! Excellent customer service!
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March 2023 by DaiJa Richmond
Joe at 5345 Auto Zone was PHENOMENAL! He was assisting another customer when he saw me attempting to access my brake light with not the best tools. He then offered his services, and with the help of some better tools, he had my brake light switched faster then it took me get one screw out. He was both personable and professional. I'm definitely coming back to this location, well as long as Joe is employed here.
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January 2023 by Yvette White
The staff here is very friendly. Needed a battery unexpectedly. Joe was wonderful, gave great advice for a good battery and got it switched out quickly!I was in and out in less than 30 minutes
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December 2022 by Diallo Mahdi
The customer service was outstanding. Mrs Sherri and Ms Kat were very helpful and went out of their way to help me replace my battery.
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November 2022 by Deon Adams
Ishmael the store manager was very helpful in locating a low beam bulb for my C300. He went the extra mile and put the bulb in for me. It was dark and I was concerned about safety so that was a relief and a quick fix. He also saved me time and money in that Ididn't have to go to a mechanic. Thanks Ishmael and Auto Zone for your great customer service!
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November 2022 by Trey Alston
This location has the best customer service I have experienced in Atlanta since I’ve been here. A man name Joe was super nice and was able to help me with my tail light of my car. It is much appreciated to receive such great customer service during these times. Thanks a lot Joe.
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November 2022 by Polly Ruff
Went into this location and received TOP TIER CUSTOMER SERVICE from Joe and Stan! They were helpful, polite, and exceeded my expectations. There are a few locations near me but this one is theeee best so far!!! I left the store with all of my needs met! After a long day of working I truly appreciated my experience being so easy and fast! Job well done gentlemen.!
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November 2022 by Lacelia Lawrence
Devonte and his staff is the best. I cant imagine how much money they saved me by pinpointing my exact problem and helping me get it fixed. They worked together as a team and educated me on the ins and out of my car. Very professional and knowledgeable. Thank you AutoZone for hiring such great staff.
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November 2022 by Dymond Randle
We came in looking for patches to repair a flat tire. Instead, the associate (didn’t catch his name ??♀️) took his time to put the spare tire on for us. Very appreciative! Great customer service!
