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February 2024 by William Richard
Excellent in store customer service.
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February 2024 by GODDESS 666
This place is ridiculousDon’t get anything from this LocationBad service!!! Bad Service!!! Run Run RunWe open up a business account and they didn’t do nothing but took our moneyAnd has charged for 6 lines and we don’t have 6 lines only 3 linesSmhWe traded in phones and tabletBad Service Very Bad Experience!!
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February 2024 by Powerful Wise Borrn A.
RUNNNNNN from this store... this is not a verizon store but a retailer. I was told phone was in stock for pick up. went there low and behold they dont have my phone in stock. I was told had to cancel order/ be on hold with verizon for 15 mins. why didnt she just cancel my order and get color that they had, who the hell knows... I was quoted a price from verizon, and then was told I would have to purchase 3 accessories to complete sale. This doubled the price I originally agreed upon. RUNNN haul azz from this store... no wonder its never busy in there.
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January 2024 by All Ages High School
This place of business is ridiculous!!! First off this is not a corporate Location!!! Secondly, we open a business account up, traded in two phones plus a tablet.. The young lady messed up the account from the start.. It took us going to another location then finally a corporate location to find out the young messed the account all the way up.. She had us charged for 6 lines with multiple accounts number until they didn't know which account was actually ours.. Now we have been charged $500 and $300 a total of $800 For what Long story short please please please run run run Don't go to this Location!!!!! Bad Service Bad Service
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December 2023 by Bob B.
My only regret is that 1 star is the lowest that I can rate. Don't walk - run away from this place. Do yourself a BIG favor and go to a corporate store. These folks WILL NOT stand behind any accessory that they sell/install.
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November 2023 by L. Jones
Lynn at the Fairburn, GA store provided exceptional service. I HIGHLY recommend her!!
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September 2023 by Wil Smitty
Vic was extremely helpful and quick with the set up with my new purchase.
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July 2023 by Ritchie4Life
Jacquez was amazing and answered all my questions, in detail. I love my Galaxy S23 Ultra!!
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July 2023 by Lynne Martin
Lynn and Quez were exceptional! I couldn’t be happier with their service!
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July 2023 by KaRod M
Very bad experience with Valinda B and Jacquez H. They were extremely unprofessional and didn't show any type of customer service. Very rude and thought because my name wasn't on the account I wasn't suppose to receive the phone I purchased. Wouldn't recommend them to anyone. Stay away, do not support their business. Then at the end the sales rep tried to get me to busy something.
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July 2023 by TaLithia Thomas
Jacquez and Lynn were the perfect customer service reps. I really enjoyed my experience with them. I love my new Samsung Galaxy S23 Ultra.
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May 2023 by Miranda Scott
Quez was AMAZING! He was the only agent on duty and was pleasant the entire time. Every customer received great service. Great job and thanks for your patience.
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May 2023 by Kim E
Pricing is much higher than at a corporate store. Also why am i being charged to set up my device that should be part of good customer service.The sales associate was very nice and helpful.
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May 2023 by Kenyon Brown
Terrible!!! Felt like i was bothering the young man and had to get a verizon rep on the phone to assist me. Shocked is all I can say. I will never return to this location. I will drive 20 more miles further to not experience what I experienced. I was delayed, inconvenienced, and I just don't think he was concerned at all.
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April 2023 by Gaelen Todd
Great experience every time I come here! Raymond was very helpful and made the set up for my new device quick and smooth.
