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September 2023 by Shamira Carr
James treated my vehicle as his own and was very attentive. I appreciated the way he explained everything in detail to ensure I was knowledgeable the work that was done. Thank you!!
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August 2023 by Melissa S.
WONDERFFUL! Excellent workmanship, clean facility, respectful staff, fair prices.
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April 2023 by F B.
Waste of time. They took my car, held it for three days and never serviced it. Owner/manager told me each day, he'd get to it the next day. Pitiful company. Run from them!
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February 2023 by Matt Porter
I have been using them for many years. I can always count on their honesty, quality work, consistent efficiency, and I plan on using them for as long as I have a car!Services: Auto engine diagnostic
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January 2023 by Billy Hubbs
I think these guys do good work, the problem is they dont seem to be interested in working on my car. I dont know if it is because they are concerned I wont pay, or that my car is too big a challenge. Its been sitting waiting to be fixed for months now. I would love to be able to see her out on the road, sounding nasty and lookin so so sweet. Maybe its jealousy, maybe its too dangerous to have a whip this fresh out on the streets.
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January 2023 by LENS Partner
Usually, I'm left disappointed when patronizing automotive shops, because either they were incompetent, in addition to overcharging me for insufficient work. But I was pleased with James's outstanding policy of customer service. He encouraged me to ride along with him, engaged and explained the diagnostic procedure to me, and ultimately discovered I only had a couple of loose screws on my rack & pinion that misaligned my steering. Another auto shop would most likely have exploited the situation and charged me for fictitious work. So if you're searching for a mechanic that believes and exercises good old-fashioned honesty/integrity, see James and his crew at Helping Hand Automotive.Service: Steering & suspension repair
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October 2022 by Chris Webb
Great customer service and quality, thorough work. My wife and I are new to the area and were unsure who to use when both of our cars needed repairs in the same week. Boy did we get lucky with a helping hand auto. They got both cars back to us with all problems fixed quickly. Highly recommend!Services: Auto exhaust system replacement
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October 2022 by Tray Russell
Fair priced, honest and they delivered my vehicle home for me.
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September 2022 by Tim Porter
My experience at the shop was so good they really took care of me I recommend this place Mr James thank you
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September 2022 by Dr. T. Ph.D. (GoTarryn)
We have all of our family car serviced here for our routine maintenances. They are by far one of the very best shops we have ever dealt with, and we interestrust all of our services in their hands. James McLaughlin the owner, and his entire team are awesome. They are very honest, professional, friendly, courteous, and trustworthy. A+, 100%, the best five stars ⭐️⭐️⭐️⭐️⭐️Service: Oil change
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June 2022 by Carol Kalafut
We have used James and his staff for the past 5 or 6 years every time we needed repairs or maintenance. They have done numerous sets of brakes, replaced a failed radiator, routine maintenance, alignments, pulley/belt replacements, a new clutch/flywheel and more.James is honest to a fault - he will not do work that isn't necessary, but will try different options until it works- and I'm sure it costs him money. He is upfront about parts. He only uses high quality parts, so sometimes the parts costs are more than some on-line search will show, but he stands behind his work and the parts he uses. We consider this a plus - you get what you pay for.In all the times we've used his shop, we have never, not a single time, needed to go back for the same issue. It gets fixed right the first time.We are relocating to a different state, and we can only hope to find a similar shop. I suspect this will be a challenge, as the service here is absolutely top notch.
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June 2022 by chad b.
James and the professional team at Helping Hand Automotive provided a great price and excellent service when removing and replacing my alternator. I will definitely use this company again when I have automotive maintenance needs.
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May 2022 by Tarryn Hoff
We have all of our family car serviced here for our routine maintenances. They are by far one of the very best shops we have ever dealt with, and we interestrust all of our services in their hands. James McLaughlin the owner, and his entire team are awesome. They are very honest, professional, friendly, courteous, and trustworthy. A+, 100%, the best five stars ⭐️⭐️⭐️⭐️⭐️Service: Oil change
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May 2022 by Andre Tavares
I had auto repairs due to a minor car accident, and there was no doubt in my mind the shop I wanted repairing my SUV. Having had my vehicle serviced by A Helping Hand prior, their service and attention to detail resonated with me. It was a no brainer for me. I appreciate their work and quick turn-around.Services: Wheel alignment
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April 2022 by Tarryn H.
I backed my mother-in-law's car and had minor scuffs and scrapes to it. Rushed over to this place, the owner, James McLaughlin and his team went above and beyond. They save the day for me, we're very courteous, friendly, and exceeded any expectation I could ever have! This is the best mechanic and most trustworthy, we love the experience and Privilege of being able to bring our car here for regular service! Keep up the great work, five stars all the way!
