-
March 2024 by Madelyn “Maddiva” Widder
Check in easy, no wait. Return the same. The staff always pleasant!
-
February 2024 by Mary Sims
The price was great! And the service was awesome m.
-
January 2024 by Michael Gray
The agent was very helpful and efficient. Though the choice of vehicles was very limited ( most were rented and I didn't), she was very helpful and professional.
-
January 2024 by Daniel Ross (Danny)
Service is always A1 at this location, I'll never rent from anywhere else ? ? ? ? ? ?
-
December 2023 by Ashton Gaff
Rochella was so incredibly kind and went above and beyond with her customer service! I needed a rental car asap and she really did save the day. Got me a car quickly and worked later than usual to make sure I was taken care of. So thankful for her!
-
November 2023 by Mr. TAMW
how are yall late opening it's more customers outside waiting because no one is here at the time they open....goofiness
-
October 2023 by Cymone Scott
I had a great experience here. Darrieon is very kind and professional. There was no long wait despite there only being two employees present and a few people waiting. This will be my new go to rental spot after having awful experiences from both Hertz and ATL Airport.
-
October 2023 by William Young
The staff is very professional and caring. I've been renting with Avis for over 3 years and this is by far the best experience. Thanks to the staff at Fayetteville.
-
September 2023 by W M
This was the best customer service experience I've had since I landed. Although every other location gave me the run around about my rental reservation. Ms. Rochelle and her team are the absolute best. She worked with me and got all of my reservation issues resolved and I ended up with a free upgrade. I want to thank her again for working so hard to accommodate me. Made my birthday a better day.
-
July 2023 by C S
Rochella is one of a kind. She is always pleasant. She has thorough knowledge of the rental industry and advised me on how I can save money on my rental. The vehicles are well maintained and great quality. I appreciate her taking the time to go over some of the operational features.
-
July 2023 by Darlene Athey-Hill (Dar*Dar)
I reserved a compact car, but they gave me a Chevy Silverado 4 door pickup! It was hard to get up into and out of and cumbersome for parking. Had it not been very late at night and a long line, I would've asked for a smaller vehicle. Other than that, the convenience of Avis Preferred and quick return were terrific.
-
June 2023 by Kenny Bryant
This is the absolute worst Avis experience of my life! Prepaid to book a Camry or similar and they gave me an “upgrade” to a small SUV Mazda. The car had so many defects, dents and blemishes I asked the associate how old was the car? It was a 2019 and the seats were or should I say used to be white and the car reeked of marijuana. I refused the car and asked for another vehicle. At this point I have been here for an hour and still waiting for a car. When I tell you I will never return to this AVIS! Super disappointed because I rent cars all the time and they have been great, and I am a preferred member! Super disappointed to say the least
-
May 2023 by Lauren Jones
Is there a such thing a a negative score. I literally picked up the vehicle, drive less than two miles down the road, and got pulled over by a sheriff. Officer gave me a warning citation for the tag on the vehicle being registered for a different car. I WILL NEVER RENT FROM THIS COMPANY AGAIN. Now, I'm in a bind because I'm supposed to be heading out of town for a funeral. Called customer service line to only be tossed around to different Athens to be told that in order for me to file a formal complaint, I need to write a letter and send to a PO Box... How does this make any sense?? Do Not use this company or this location.
-
April 2023 by Maryanne Pennington
I would give them minus ***** if it was possible. Even with a reservation a week in advance they had no car for us when we arrived. They told us they would call when the car got in... we never heard from them. The customer service is non existent. Avis has lost my business and I urge anyone to only rent a car from them if you don't need one.
-
March 2023 by Viktor Lucchese
No inkling of customer service whatsoever. Rude and uninterested attitudes seems to be pervasive from my experience and the other reviews. Do not patronize this place. Unprofessional in every sense of the word.
