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August 2021 by Nicole S.
Needed to get a prescription refilled and went to the window. Lady said that they had a rotating pharmacist and they had none in stock at the moment. She said that it would take 2 days so we assumed to come back on Wednesday. But before we left we realized she never took the prescription and went back and ended up talking to another lady. This lady said that we had to come back in the afternoon to see the pharmacist. And then again after the prescription is ready which is crazy. Y couldn't we drop it off instead of going 2 times ? She was telling us about her shortage of pharmacist and that one would be in this afternoon. We were really never given any direction. Had to question her about what to do next instead of her giving me the info
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November 2020 by June S
Well let's just say they sold me bread that was over 9 days old. Workers are nice. But Prices are not good....the bread was $3.50..Apparently it is in a bad area of town because they have their Dove lotion products and pregnancy tests LOCKED UP....had to ask for assistance to look at lotion......
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August 2020 by John Hill
Helpful staff. Clean place
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October 2019 by Lady C.
It took me 2drives around & 15 mins park total time 45mins to get my prescription.. upon having to deal with a rude employee that works in the pharmacy area a young lady with light brown eyes & tongue piercing..the attitude she displayed was unattractive just like the tongue ring she had in "VERY NASTY & UNAPPEALING " when I said something to the pharmacist same to has rude has will.when dealing with the public you must ALWAYS BE Courteous no matter what....it's your job do it with a smile or simply lets someone who love the job have your position!!
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September 2019 by Regina N.
Publix was out of stock with my medicine. So I had them transfer the prescription to this CVS on glynn street. I called to see if it was ready for pick up and after sitting on hold for a long time..I was told it was. However when I got there I still had to wait 40 minutes. They were a bit chaotic and unorganized. People that came after me were called up and got their meds first. After I was finally called up..I was hit with a super big bill. I am self pay..so publix automatically goes on good rx.com to get me the lowest price. Once I mentioned this to the cashier..I had to sit and wait another 10 to 15 minutes for her to pull up the good rx coupon. It was a terrible experience. Thankfully publix now has my medicine back in stock..I will never return to CVS for prescriptions again!!!
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May 2019 by Kate D.
Ordered my sons medicine and they said it would be a week and a half to get it in. We had some extra to tide us over so I said OK. Week and a half goes by and no word so I call. First person to answer was rude and put me on hold for the actual pharmacist since she couldn't give me any answers. Waited 25 min (!!!!) and finally the pharmacist gets on and tells me there was a problem ordering the meds and they were essentially going to have to reorder (another 10 day wait). Her words: "we dropped the ball on this." Totally unacceptable given the business they're in. Now I'm going to search desperately for the meds my kiddo needs to try and get them in less than ten days.
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April 2019 by Yolanda H.
I used to enjoy dropping my prescriptions off at this location, well not anymore. Two weeks ago I had 3 prescriptions 2 there were able to fill the other I was told "we don't have this one" so I went to another for this prescription only to find out they don't carry the dosage, why wasn't I told that. I had to have my doctor call another dosage in. The service at the pharmacy is very slow. April 25th had a dental procedure and needed 3 prescriptions filled, was told they would be ready at 5, cool I came back at 5, they were not ready and told it would be a few mins, it's now 5:45 I checked to see if it was ready it wasn't. Was in excruciating pain and couldn't wait, also a fury little friend ran across my feet twice, yes there's a mouse loose in the store. I did let the cashier know, he was aware.... My property taxes are too high to have to deal with this ghetto pharmacy.
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April 2019 by Alata E.
I was recently advised by my Insurance Career to transfer my prescription from my current Pharmacy to CVS so as to anticipate lower priced prescriptions. I walked into CVS on Glynn St, S. Fayetteville today 04/03/2019 at about 3:00 PM. I approached a staff of the Pharmacy requesting for assistance in transferring my prescription. She is a black lady with little grey hair. I told her I needed to speak to the Pharmacist, and she barked: "for what?" She was rude and appeared to be very angry. After my explanation, she walked away without saying another word; and five minutes later she shouted from behind the counter: "Someone will be with you in a few minutes." Twenty minutes later I saw the same lady with her handbag leaving the store. It appeared to be an end of shift for her and she left for the day. I stood there for another twenty-five minutes without any one talking to me or even looking at my direction. I am writing to concur with most of the bad reviews, including the one that wrote "The pharmacy staff and pharmacists are always in a bad mood. They speak down to you. The wait for medicine to be filled is usually outrageous." I am wondering why CVS in fayetteville has employed such rude, angry and unprofessional staff. I wasted my precious time going to that CVS on Glynn St. S. Fayetteville, however I am glad I did not sign to transfer my prescriptions; and I will not refer and/or recommend anyone to that dirty place with dirty staff
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March 2019 by Shane W.
Brutally slow pharmacy. Poor customer service. I had a local clinic phone in my prescription. I got there, waited in line at prescription drop-off area for 5-10 minutes. They finally got to me and the lady told me the pharmacist working the drive-through needed to check the voicemails to see if the prescription is there. Twenty minutes later they still had not checked the voicemail! I went back to inquire and she said "I'm trying". I would switch to the Walgreens down the street - which is ten-times better, faster, cleaner and more courteous...but my employer's insurance is only accepted at CVS. Fail.
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October 2018 by Diane P.
Waited 8 minutes for the pharmacy to answer, once I asked a question, she placed me on hold for another 5 minutes. This is ridiculous and not the first time it has happened. They need to hire more people or come up with a better solution.