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November 2023 by Bestgamertagg
I was attended by Jared for my 2014 Honda Civic, he was very friendly and professional, and I overall had a quick and easy experience with Discount Tire. They said my new tires installation was going to take up to an hour but it only took about 30 minutes. Service was fast and they even gave the tires a nice tire shine, which was a great touch. Highly recommended!
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November 2023 by Tamika Jones
I went in because my tire went flat and we figured it was a slow leak. We got there around 5:30 and stood in line for about 20 minutes and then they listened to our issue and took the keys. They came back around 6:30 and told us that they can't fix the tire and we have to buy a new one. We had just bought those tires the day before used. Figuring that they were the experts we went ahead and got a new tire. The next morning my low tire light was on before I went to work. When I got off the tire was flat once again. The brand new one. I took it back to those people and stood in line 20 minutes again. Told them what happened and the guy apologized and took the keys. This time when they called me about my car the news was different. Now my wheel is cracked. I find it funny that they didn't see it yesterday when they put a brand new tire on that wheel. So I really didn't need a tire I needed a to repair my wheel. Or did yall break it? ?. Why didn't yall see the cracked wheel when they installed the new tire? Very disappointed. So I'm out of money that I could have used for the real problem.
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September 2023 by Clayton L.
Excellent tire store, very well managed. Can be very busy book an appointment in advance
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September 2023 by Megan McFarland
We have used them for years and loved everyone however my experience today has completely made me loose respect for this business! Buy tires from them and come back for flats (that’s what is advertised). I walk in with an extremely low tire and am told they are too busy to get to me. No one even offered to walk out and check my tire when I asked if it was okay to wait. Disappointing and will not be recommending to anyone I know!
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August 2023 by Nia Tchaykov
Alexis helped us out so much! He was amazing, kind, and quick with our evaluation and getting out tire fixed! Would highly recommend coming here. He was a life saver today!
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August 2023 by Just Mi_Girlie
Today, I acquired a fresh set of tires from this establishment, and I must commend Alexis for delivering exceptional customer service. He ensured a swift and hassle-free experience from start to finish.
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August 2023 by Charles C.
Would not recommend! Mechanic broke my center cap and blamed it another shop from a year prior yet the item broke on their watch for the first time ever. This place lacks integrity even when you are a regular who spends tons of money. Try a different location, not worth the headache!
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July 2023 by chris caswell
This place is does tires and tires along they have experience with different types of tires they are also very quick when it's come to getting you in and getting you out now I have visited this place just to see and get quotes on tire I like to plan ahead before anything but the quotes where reasonable and affordable for brand new tires pep boys was higher than these guys I will be doing business with this company as of going forward I like the service that they provide when you walk in the store everyone greeting you making you feel welcome a place where you want to spend your money and time for tire repair are replacing this was my first experience with the company today and I'm very pleased with the things I have seen so on my next visit will be with these guys to replace old for new tires I like doing business in the morning time hours are from 8am I'll be there at 7:45am waiting so on that note thanks discount tires see you soon
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May 2023 by Nikah Niché
From all the construction in Atlanta, I caught a flat due to a bolt penetrating my tire. I repaired it at this location and upon picking it there were scratches and dents on my band new car. I approached the workers who were no help and took no accountability. I had to dispute for a good 20mins to get them to even open a claim which still yielded no results. If you come here, drive your own car into the bay because they obviously have negligent workers and fail to take responsibility.
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April 2023 by Jay G
My experience was a good one. I ordered a set of tires from tire rack and had them sent here only to find out they were the wrong size (which I was told happens quite often), instead of making me go through the hassle of reordering the correct tire and waiting for shipping. The manager was able to find some comparable tires to swap for mine and get me in and out with just a $21 out of pocket to offset the tires and I was back on the road safely in about a hour.
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April 2023 by Brian C.
I've frequented the PTC location for years now, and was happy to see an additional location within the area. As typical for Discount Tire, they are consistently superior in quality and service. The add-on tire warranty is definitely worth the $20ish per tire investment. The only drag is wait-time if you don't have an appointment - so make an appointment!
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March 2023 by Nicole Pringle
I went in around 2:30 and the waiting area was pretty full, and I just KNEW I was about to be there forever....BUT on the contrary....I was greeted by one of the front desk clerks, he assessed my needs, got me pulled up in the system, got my keys, we went to the car, got the necessary info, and went back inside to the computer. He told me rhet would have me out of there at 4:41 exactly 2 hours later (by the time I spoke with him). I wasn't bent out of shape about it because I brought some work with me to keep me occupied. When I tell you they were getting people in and out of there in record timing! The time that he quoted me was the exact time that I left. The staff was kind and courteous, the facilities were clean, and the service was fast!
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March 2023 by Katrina Shy
I went to Discount Tires in Fayetteville on HWY 85 for a balance and rotation. As soon as I pulled into the lot, Jared came out and greeted me. He checked me in in less than 2 minutes. Very professional, fast service. Even though it only took me 30 minutes to get done, they have a very nice setup for working from there if needed. I am a customer for life! Love Discount Tires and kudos to Jared!
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March 2023 by Kaylee Dodson
Great experience! I called in the morning, set up an appointment for a tire inspection, went in and was helped by lovely people. Everyone was kind and efficient. I felt that my car needs were taken care of :)
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March 2023 by N V.
I needed new tires. I was driving by and saw the nice, clean looking building so I pulled in. I got an estimate for the tires but I just couldn't wait and hour and a half that day because I'd just had knee surgery and I'd used all the energy I had that day. I spoke to Artman and he understood and gave me an appointment. On the day of my appointment I wasn't feeling so good so I was rescheduled. I'm finally here now getting my tires. Every person I encountered has been so nice, friendly, and customer service oriented. I have patronized all most every major tire shop on Hwy 85 in Fayetteville, Georgia, over the past 30 years and this (by far) was my best experience. You can purchase your tires online, and they will mount them. Due to my current limitations, coming in was the best option for me. I'm extremely pleased! I visited on a Thursday morning at 8:30am. I was out by 9:45