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February 2024 by lane wike
Got vehicle back with bent rim and bad hub bearing. Take your vehicle here at your own risk.
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February 2024 by Timothy Jones
I painted there. Great service and great deals on tires.
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January 2024 by Saundra McGhee
TOM did not care to listen to my concern and refused to professionally communicate. When my issue was initially reported to him, he came out to the lobby with an attitude and continuously insinuated that I was the cause of my issue. TOM partially listened, assumed and did not even pretend to care to resolve my issue. He attempted to gaslight and manipulate the situation. When I called to follow-up, he pretended to care and acted like he was actively addressing the issue. He only addressed the issue AFTER I followed-up (second time following up) and after I requested to speak with another representative. He presented (once again) with the same unprofessional tone and attitude. Thank you JENNIFER for attempting to resolve my issue. However, as a result of TOM'S unprofessional behavior, I will never return to a Goodyear to have my car serviced.
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September 2023 by Aixayah
Look, i'll keep it short and simple. Unless you are an experienced car mechanic, just go ahead and pay the $60 diagnostics fee. Would you rather have a sharpshooter, or would you rather throw darts in the dark? I went with the first option. They isolated the issue with my vehicle, and saved me over $300. I would definitely recommend GoodYear if you are having car issues and need quick, reliable, and excellent service.
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September 2023 by Iris Fletcher
I went their for emissions and had a very bad experience with racism. Don't go there for any services they are a bunch misfits.
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May 2023 by Love Neverfame
I went to Walmart Auto-center in Fayette , worse decision ever lol. Goodyear changed my tire and gave me a decent price for a new tire. Service was friendly and SUPER FAST, Super super lol. Thanks again
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April 2023 by Tiffany Tillis
I went to this Goodyear with an issue regarding my tires. The staff is nice and friendly. However, it was suggested that I get a new tire and get that tire balanced and it would resolve the issue that I was having with my truck. After I got the service, it did not resolve the issue that I have so I spent $300 on a new tire and that was not the problem which is Upsetting because it seems like a waste. Now I have to go to other service centers to try to find out the issue and fix it in which I’ll have to spend more money so my experience was not great monetarily.
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April 2023 by Shauna Homer
Called the fayetteville GA location on Banks Rd. Spoke with John. We discussed several options for the size tires I would need for my camry. This was on Monday 3/6 the tires I wanted needed to be ordered,but I needed to put down a $25 dollar deposit for each tire. AND ON TUESDAY MORNING: My tires were delivered. I also thought I needed brakes? After completing a diagnostic on my brakes. I ended up NOT needing brakes. Ladies, you are well aware when going to most automotive shops. They usually up charge you for items you don't have a real need for your vehicle.I AM EXTREMELY EXTREMELY GRATEFUL TO EVERYONE WHO IS EMPLOYED BY THIS PARTICULAR LOCATION THEY WILL NOT UP CHARGE YOU FOR SERVICES THAT YOU DO NOT NEED. TOO ALL OF THE EMPLOYEES AT THE FAYETTEVILLE GA BANKS RD LOCATION. WE ARE NOW FAMILY.THANKS,SO MUCH COUSINS.SEE YOU SOON!
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March 2023 by Ronald Solomon
Customer service is beyond excellent. Fair price for car battery. The staff is extremely friendly and helpful. Thank you to the staff.
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December 2022 by Kaila Hil
The only reason they are getting one stars is because the front desk was polite!! They told me something was specifically wrong with my car when it wasn’t it was a completely different issue. I trusted this place based on the reviews, but I understand this happens. I’m not upset just thought you all should know before spending 110 to even get it looked at!
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November 2022 by desiree lowrey
Horrible oil changes. They say they are inspecting the vehicle but they don’t. Only come here for the tires. You will regret any car maintenance services from here. I was bringing my car here for oil changes for years and always had to bring it right back.
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November 2022 by William Hill
Went to get air fir our tires. Technician was very friendly and helpful. Certainly knowledgeable about tires.
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November 2022 by Scott Wolford
Fantastic service, knowledgeable helpful staff, which is hard to find nowadays.
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November 2022 by Kim Wilson
The staff is always very friendly and keeps me informed of needed repairs without pressure.
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October 2022 by Haydee DeLeon
Yesterday Earlier in the morning 7:45 I went to check out the light at my dashboard (⚠️ my tire needs air) but I didn't know which one . Then Mr. Tom approached with outstanding service he with a big smile and the other mechanic too, they was super professional Great service. HIGHLY RECOMMEND!✅
